Front Desk Administrative Assistant

Elara Caring • Worcester, MA

3d • $18 - $20 • Onsite

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. This is an in-person role at our Worcester Office, with Monday through Friday daytime hours. At Elara Caring, we believe the best place for care is where people call home. Every day, our team provides high-quality care to more than 60,000 patients across the country. As a Receptionist, you will play an important role in creating a welcoming and professional experience for patients, families, visitors, and employees.

Requirements

• High School Diploma or GED required
• Basic computer skills, including Microsoft Office (Outlook, Word, and Excel)
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Ability to work independently and as part of a team
• Sit, stand, bend, lift and move intermittently and be able to lift 50-100 lbs.

Nice To Haves

• Previous customer service, receptionist, administrative, retail, hospitality, or office experience preferred
• Healthcare experience is a plus, but not required

Responsibilities

• Serve as the first point of contact for our office and help ensure daily operations run smoothly by greeting visitors and directing them to the appropriate staff member or department.
• Answer and route incoming phone calls in a professional and courteous manner.
• Take and deliver messages accurately and promptly.
• Provide general information to callers and visitors.
• Maintain a clean, organized, and welcoming reception area.
• Assist with office tasks such as filing, data entry, scanning, faxing, and mail distribution.
• Order and stock office supplies as needed.
• Support administrative staff with special projects and overflow work.
• Assist with candidate check-ins and distributing employment applications when needed.

Benefits

• Supportive and collaborative work environment
• Opportunity to make a meaningful impact in healthcare
• Competitive compensation package (hourly rate, based off experience with a range of $18 to $20)
• Tuition reimbursement for full-time employees
• Ongoing training and professional development opportunities
• Career growth and advancement opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Family and pet bereavement leave
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED