Front Desk Admin/Van Driver - Maple Valley (On-Call)

YWCA Seattle King Snohomish•Maple Valley, WA

17d•Onsite

About The Position

The YWCA Passage Point is a supportive housing site with services designed to assist residents who are transitioning from incarceration into the Renton/Issaquah/Maple Valley community. All residents are committed to working toward housing stability and reunification with their children. This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. The position provides transportation to the residents of the YWCA’s Passage Point Homes to transit connections for personal appointments, shopping trips, recreational outings, etc. The position also provides operational and administrative support for the Passage Point Program including answering phones, guest services, transportation coordination, and security support.

Requirements

Valid Washington State Driver License and insurance and an acceptable driving record (no more than 2 moving violations within a year period and no accidents within 3 years)
Pass criminal background check and YWCA driving test
Knowledgeable of all safety precautions and compliance with safety procedures
Ability to work with ethnically and economically diverse populations both children and adults
Ability to react calmly in emergency situations and be considerate
Experience working with communities of color
Demonstrated understanding of the intersection of racism and poverty
Ability to work evenings and weekends
Ability to work semi-independently without direct supervision by following all policies and procedures and the ability to follow through on assigned tasks

Nice To Haves

Lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Responsibilities

Providing safe, timely and courteous transportation for residents while providing quality service
Adhering to all YWCA Passage Point (PP) policies with regard to transport of adults and children
Assisting residents with any special needs during transportation; such as carrying packages, opening doors, assisting residents onto and out of the vehicle and to the point of destination
Providing miscellaneous pickup and delivery services as directed
Tracking and coordinating approved transportation destinations
Working in coordination to provide transportation with PP case managers or any YWCA program staff that support PP residents
Answering telephone, responding to requests for information and resources, making referrals to outside resources, providing customer service to office guests
Performing general office duties including filing, faxing, copying and mailings
Calling for maintenance and repair or replacement of office equipment (in consultation with the Program Manager)
Maintaining filing systems and performing record-keeping duties for check requests and timesheets
Providing support to Department Director and Program Manager during hiring processes, including logging and organizing applications and setting appointments
Guest sign in and sign out, checking guest list, and ensuring compliance with guest policy with residents
Assisting YWCA staff when requested with deliveries and donations and with volunteer projects
Assuring that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
Performing other duties as assigned