Front Counter Sales

Curtis Lumber Co•Ballston Spa, NY

6d•Onsite

About The Position

Curtis Lumber, a family-owned building materials retailer founded in 1890, is seeking experienced individuals to join their team as Sales Associates on the front end at their Ballston Spa store. This role is responsible for the upkeep, cleanliness, maintenance, and restocking of the main store and front end. Sales Associates will also handle phone calls, create quotes and orders for pickup or delivery, and assist customers with their needs. The ideal candidate is comfortable with face-to-face, phone, and electronic sales, possesses exceptional customer service and sales skills, and is driven to meet or exceed company sales and margin goals.

Requirements

Experienced hard working individuals.
Comfortable engaging in face to face, phone, and electronic sales.
Exceptional customer service and sales skills.
Ability to meet or exceed company sales and margin goals.
Understand the building materials marketplace and know product features.
Work to meet prospect customers’ needs.
Effective suggestive and upgrade selling and add on sales.
Effective closing technique.
Quote follow up- quote to order conversion.
Share expertise with others.

Responsibilities

Upkeep, cleanliness, maintenance, and restocking of the main store and front end.
Intercepting phone calls.
Building quotes and orders for pick up or delivery.
Assisting with all customer needs as they enter the store.
Engaging in face to face, phone, and electronic sales.
Utilizing exceptional customer service and sales skills to meet or exceed company sales and margin goals.
Understanding the building materials marketplace and product features.
Working to meet prospect customers’ needs.
Effective suggestive and upgrade selling and add on sales.
Effective closing technique.
Quote follow up- quote to order conversion.
Sharing expertise with others.