Front Counter Crew Member
About The Position
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. We are currently hiring the following positions at our Hermantown, MN; Cloquet, MN; and Superior, WI locations: Hourly Crew Members (front counter, chillers, and grillers) Shift Leaders Hourly or Salaried Management. We are currently seeking applicants who have weekday availability (college students are encouraged to apply) as well as those who have weekend closing availability. Our closers are typically done by 10:45 PM, or earlier.
Requirements
- Communicate positively with fans and co-workers constantly during shifts
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper hygiene and promptness
- Have fun and maintain a positive attitude at all times!
Nice To Haves
- Previous work experience
- Weekday availability
- Weekend closing availability
Responsibilities
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Assist fans with menu navigation and product ingredient questions
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Prepare treat products following restaurant, health, and safety standards and procedures
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
