South Florida Friendly Visitor Program Coordinator

Services and Advocacy For

7d•Hybrid

About The Position

The Broward County Friendly Visitor Program operates out of Fort Lauderdale, Florida. The primary function of the Friendly Visitor Program Coordinator (FVPC) is to oversee the program including recruiting, screening, training, and clinical supervision of volunteers, as well as screening and maintenance of ongoing contact with program clients. The role also involves ongoing program outreach and promotion, and data management/record keeping of matches. The FVPC position reports to and is supervised by the Assistant Director of South Florida Programs and is an essential component of the Special Programs team, working closely with other employees within the department in South Florida and New York City, including the Broward County Care Manager. The individual holding this position must be able to interact with, relate to, and work with LGBTQ+ older adults as well as other service providers and community partners.

Requirements

2-3 years’ experience working with aging and/or LGBTQ+ communities in program and/or volunteer management
Strong interpersonal skills
Ability to take initiative to work independently, as well as part of a team
Ability to take and make good utilization of supervision
Proficiency in PC computer skills, including database usage

Nice To Haves

Spanish/English bilingual preferred
LMSW preferred; SIFI (Supervision in Field Instruction) Certified or on the path for certification
Good organizational and time management skills
Good presentation skills
Experience in peer group facilitation
Outreach experience

Responsibilities

Supervise Friendly Visitor (FV) volunteers, create and maintain volunteer files, and provide support through regular emails, phone calls, and face to face visits
Co-lead bi-monthly supervision meetings for the FV Program
Perform program assessments for all new prospective FV clients
Screen all prospective volunteers through one-on-one interviews
Co-lead quarterly day-long trainings for prospective volunteers of the FV Program
Match volunteers of the FV Program with clients
Conduct home visits to clients as needed
Consult with the Broward County Care Manager around client situations and perform follow-up from volunteer feedback
Collect monthly reports from volunteers, offering direct feedback to each report and forwarding appropriate concerns to Care Managers
Facilitate programmatic support group(s)

Benefits

Two medical insurance plan options in which to enroll – with very generous Health Reimbursement Arrangement (HRA) contributions by SAGE and premiums subsidies
An annually funded HRA (of up to $5k) for gender affirmative care not covered by medical insurance
Dental and Vision insurance with premium subsidies
A safe harbor 401(k) plan with a match from SAGE of up to 5%
Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)
100% SAGE-paid family and medical leave for up to 12 weeks
8 weeks of Sabbatical leave after seven years of employment
100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents
Medical and dependent care FSA and transit pre-tax benefits
An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues
A really terrific team! And a chance to support the LGBTQ+ community and be a part of an organization doing vital work!