Fresh Food Manager

Harmons•Roy, UT

1d•Onsite

About The Position

The purpose of this position is to provide strategic leadership and operational oversight for all Fresh Food departments, including Bakery, Kitchen, Meat, Specialty Cheese, Produce, and Floral. This position is responsible for driving sales growth, profitability, product quality, food safety, merchandising execution, and associate development across all Fresh Food departments. The Fresh Food Manager partners with department managers and store leadership to create exceptional customer experiences, build high-performing teams, and ensure company standards are consistently achieved.

Requirements

A high school diploma is required
Basic math skills
Basic computer skills including Microsoft Office Suite
Understanding of product rotation
Must obtain Harmons’ Forklift Certification
Current Food Handler’s Permit
Ability to interpret policies and procedures
Excellent organization and planning skills
Solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently
Ability to handle conflict appropriately and professionally
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized analytical skills and techniques
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays

Nice To Haves

two- or four-year degree in technical sales, communication, business, or related field highly preferred
five years of grocery or other retail experience with managerial/leadership preferred
Should have a passion for customer service
Knowledge of Fresh Food operations, including merchandising, inventory management, food preparation, food safety, quality standards, labor management, and department profitability
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively

Responsibilities

Oversees the successful operation of all Fresh Food departments
Provides operational support, coaching, and leadership to Fresh Food Managers and Assistants
Ensures the quality and freshness of all products and services provided
Responsible for maintaining the appropriate product assortment and inventory levels
Ensures consistent execution of company programs, merchandising standards, and operational expectations across all Fresh Food departments
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the Fresh Food Departments are clean and meet the company standards for appearance
Delivers excellent customer service to all customers
Provides direct leadership, coaching, and development to Fresh Food department managers
Communicates openly and frequently with Fresh Food department managers, Store Directors, Sales team, VP of Sales, and the District Manager
Ensures company standards for safety, sanitation, and productivity are maintained
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
Promptly addresses and resolves associates’ concerns and/or grievances
Interacts with customers and assists with special requests, complaints, etc.
Walks the Fresh Food departments looking for opportunities to improve the conditions and experience
Reviews Fresh Food Department numbers; develops and executes action plans using labor and purchasing roadmaps
Sets goals and upholds standards related to sales, labor, food waste, projections, people development, and other metrics of the business
Oversees schedules to ensure that associates are treated fairly, and that coverage and sales needs are met
Performs periodic department audits
May attend and conduct meetings both in-store and off-site
Assists with quarterly inventory of all Fresh Food department products
Accepts role as Safety Committee Chair, which is responsible for monthly safety meetings, monthly safety audits, review of accident follow up, investigations, and tracking reports
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Assist with interviews
Assists as needed to ensure the success of the store as a whole
Performs other job-related duties as assigned.