Freight Quality Inspector
About The Position
The Freight Quality Inspector ensures shipments moving through the network are accurately classified, properly documented, and compliant with tariff and safety standards. The role supports revenue integrity by identifying reweigh, reclassification, and revenue recovery opportunities, while improving shipment accuracy, reducing rework, and maintaining consistent freight-handling standards. The inspector works with dock operations, terminal leadership, sales, safety, and revenue management to improve service quality and provide actionable feedback. The position also maintains inspection equipment and facility standards, trains dock personnel on inspection procedures, and reinforces a culture of precision, accountability, and continuous improvement. The role is onsite in Philadelphia, Pennsylvania, and pays $25.00 per hour. Work time is split between an indoor office and dock setting, and the job works mostly night or overnight shifts.
Requirements
- High school diploma or GED.
- 2–3 years of experience in freight operations, inspections, or a related logistics environment.
- Proficiency with personal computers, including email, spreadsheets, and database systems.
- Advanced mathematical capabilities, including statistical analysis and data interpretation.
- Ability to create reports, document procedures, and clearly communicate findings.
- Experience handling sensitive business and customer data confidentially.
- Ability to work cross-functionally with operations, management, and customer-facing teams.
- Ability to sit, reach or handle items, work with fingers, and talk and hear; occasionally stand, walk, stoop, kneel, climb or balance, and lift objects up to 50 pounds.
Nice To Haves
- Strong understanding of freight classification, weight and density principles, and inspection processes.
- Experience with AS/400 or industry-specific systems.
Responsibilities
- Inspect inbound and outbound shipments for reweigh, reclassification, and revenue recovery opportunities.
- Enter shipment changes accurately based on physical inspections and dimensioning systems.
- Ensure freight classification, density calculations, and tariff application are correct.
- Follow inspection standards to protect revenue integrity.
- Inspect loaded freight for secure, compliant, and damage-free movement.
- Partner with dock operations to improve load quality and reduce service failures.
- Identify recurring issues and drive corrective actions with terminal teams.
- Participate in daily pre-shift and service center meetings to reinforce expectations.
- Inspect weights and inspections equipment, dock tools, and facility conditions.
- Proactively escalate maintenance or safety concerns.
- Ensure inspection tools are calibrated, functional, and used correctly.
- Support a safe, organized, performance-driven work environment.
- Collaborate with terminal leadership and sales teams on customer accounts and freight patterns.
- Communicate inspection findings to support operational and commercial decisions.
- Build working relationships across operations, safety, and revenue management.
- Train dock personnel on reweigh procedures and inspection standards.
- Reinforce best practices and serve as a subject matter resource for inspection processes and compliance requirements.
- Support accountability, precision, and continuous improvement.
Benefits
- Full benefits package including medical, dental, vision, 401(k), and paid time off.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
