Freight Forwarding Logistic Operator (Korean Bilingual)
About The Position
This role involves managing the full cycle of international and domestic logistics operations, including FTL, LTL, Ocean, and Air freight. The operator will coordinate with warehouses for cargo handling, arrange and track transportation schedules, prepare commercial documents, and manage billing processes. A key aspect of the role is monitoring job profit and loss (P&L) to meet margin targets, conducting settlement processes, and ensuring timely shipment closing. Accurate record-keeping in internal TMS/ERP systems and effective communication with customers, vendors, and management are essential for resolving issues promptly and supporting problem resolution related to deliveries, damage, or loss.
Requirements
- Bilingual in Korean and English required
- High school GED required
- Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Strong written and verbal communication skills
- Strong customer engagement skills
- Strong problem-solving skills
- Self-motivated
- Organized
- Capable of handling high-pressure environments
Nice To Haves
- 1–5 years of relevant experience in logistics operations preferred
- Familiarity with warehouse/transportation coordination
- Familiarity with import/export procedures
- Familiarity with customs
- Bachelor’s degree preferred
Responsibilities
- Manage full-cycle international and domestic logistics operations (FTL, LTL, Ocean, Air and others)
- Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
- Arrange and track transportation schedules with trucking and shipping carriers
- Prepare and verify commercial documents (BL, AWB, BOL, invoice, packing list, etc.) for compliance and accuracy
- Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
- Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
- Conduct settlement processes and ensure timely closing of shipments
- Maintain accurate records in internal TMS/ERP systems
- Communicate effectively with customers, vendors, and internal management to resolve issues promptly
- Support problem resolution related to delivery, damage, or loss
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
