Freight Forwarder

BBE Expediting Ltd•Airport City, AB

10d•Onsite

About The Position

BBE is a Canadian-owned logistics company trusted to deliver in complex, time-critical, and high-consequence environments. Our customers operate in remote regions, regulated industries, and situations where reliability matters more than volume. They rely on BBE because we think ahead, take ownership, and deliver with precision, often in conditions with no margin for error. At BBE, people are empowered to make decisions, take accountability, and work collaboratively across teams and partners. If you are motivated by responsibility, problem-solving, and work that has real-world impact, you will feel at home here.

Requirements

Minimum of 3 years of experience in freight forwarding (air and ocean) with specific experience with international shipments.
Strong understanding of import/export procedures, Incoterms, and customs documentation.
Experience working with customs brokers or within a brokerage environment preferred.
Excellent organizational and communication skills with a strong customer service mindset.
Ability to prioritize multiple shipments and meet deadlines in a fast-paced environment.
Proficiency in MS Office and freight management software (CargoWise).

Nice To Haves

CIFFA or similar logistics certification is considered an asset.

Responsibilities

Coordinate and manage international freight movements (import/export) via air, ocean, and ground.
Prepare process shipping documentation, including bill of lading, commercial invoices and customs declarations.
Liaise with carriers, overseas agents, and customers to track and trace shipments and resolve any delays or discrepancies.
Collaborate with the customs brokerage team to ensure timely and compliant clearance of goods.
Provide rate quotations and logistics solutions tailored to customer needs.
Maintain accurate records in all systems.
Monitor shipment milestones and proactively communicate updates to clients.
Ensure compliance with international trade laws, Incoterms, and company policies.
Support continuous improvement initiatives to enhance efficiency and customer satisfaction.
Actively participate in QHSETR programs and systems.
Contribute to and foster transparent, direct communication, education, and customer service enhancement with the operations team and clients.
Ensure that file details and supporting documentation facilitate efficient handovers to Operations and Accounting.
Contribute to BBE’s continuous improvement and organizational efficiency goals.