Freight Forwarder Partnership Manager - EMEA

SkyCell AG

4d•Hybrid

About The Position

We're looking for a Freight Forwarder Partnership Manager - EMEA to build and lead SkyCell's relationships with freight forwarders at the HQ and regional level, turning transactional shipping relationships into strategic, long-term partnerships. You'll work across two types of accounts: specialized Clinical Trial forwarders, where you'll take direct commercial ownership and global forwarders specialised in Cold Chain, where you'll build joint business plans and drive adoption from the top down. This is a high-visibility, cross-functional role at the intersection of sales, partnership management and pharma logistics. You'll be one of the people directly shaping how the world's most important medicines move, working with major logistics players on something that genuinely matters. It's a role with real ownership, a seat at the table with senior stakeholders inside and outside SkyCell, and the chance to build a partnership model from the ground up rather than inherit someone else's playbook.

Requirements

Experience in freight forwarding, logistics, or supply chain partnerships, ideally with exposure to pharma or another regulated, high-value cargo segment
A track record of managing B2B partnerships or key accounts at the HQ/executive level, not just operationally
Comfort working both strategically (joint business plans, executive alignment) and hands-on (chasing a deal, coordinating a cross-functional team to close it)
Strong stakeholder management skills: you can build trust with a global directors just as easily as with a station manager
A collaborative mindset: this role only works if you're genuinely good at pulling in other sales colleagues and specialists rather than trying to do it all yourself

Responsibilities

Own key forwarder relationships end-to-end : take full commercial ownership: win new logos, defend and grow existing accounts and build the C-suite relationships that unlock deployment at scale
Build strategic partnerships with major global forwarders : align with leadership on joint business plans, co-develop continuous improvement initiatives around cost and reliability and turn SkyCell into a co-innovation partner rather than just another supplier
Drive adoption, not just contracts : run the programs that deepen engagement across the forwarder network and help shift forwarder sentiment from indifferent to genuinely advocating for SkyCell
Lead deals cross-functionally : act as the functional lead when a forwarder relationship surfaces a commercial opportunity, pulling in Container Solutions, CX and Airline teams to shape and close it
Keep the pipeline and account intelligence sharp : maintain clear account maps, stakeholder landscapes, and forecasts across your regions and feed market and competitive intelligence back into the business