Freight Forwarder Assistant, Air Export Gateway

DSV • Itasca, IL

2d • $21 - $28 • Onsite

About The Position

A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.

Requirements

• Fluency in English is required
• Proficiency in Microsoft Office Suite

Nice To Haves

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air exports is highly desirable
• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations
• Knowledge of additional languages is a plus
• Experience with logistics software and systems is preferred

Responsibilities

• Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists
• Enter shipment data into computer systems and ensure accurate record-keeping
• Communicate with customers, carriers, and other third-party service providers to coordinate and track shipments
• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents
• Assist with billing and invoicing processes
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed