Freight Flow Associate
About The Position
The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role manages inventory flow, maintains in-stock levels, corrects shelf capacities, handles inventory exceptions, completes required documentation, and helps control shrinkage. The associate operates forklifts and pallet jacks safely, reports equipment or inventory issues, and maintains safe working conditions. The position also supports the sales floor by stocking and rotating merchandise, maintaining displays and modular integrity, staging and delivering goods, handling defective or out-of-date products, and following sanitation and food-safety procedures. The associate helps fulfill and stage club pickup orders and may audit orders for accuracy. They provide member service by answering questions, helping members locate merchandise and use technology, and supporting purchasing decisions. Associates are expected to follow company policies and standards, work collaboratively, communicate progress, adapt to change, support other associates, act with integrity, prioritize members, and contribute to continuous improvement.
Requirements
- At least 90 days of prior experience with forklift certification.
- Ability to safely utilize pallet jacks.
- Must be 18 years of age or older.
Nice To Haves
- Customer service experience.
- Retail experience.
- Experience supervising a team.
Responsibilities
- Receive, stock, organize, move, and display merchandise and supplies throughout the facility.
- Manage inventory flow, maintain in-stock levels, correct shelf capacities, handle inventory exceptions, complete required documentation, and report poor inventory practices or low stock.
- Operate and maintain forklifts safely and correctly; use pallet jacks and other inventory equipment safely; report unsafe conditions and equipment issues to management.
- Maintain facility safety by conducting safety sweeps, following forklift spotting procedures, handling hazardous materials appropriately, and reporting unsafe situations.
- Maintain sales-floor presentation by zoning, stocking and rotating merchandise, organizing displays, preserving modular integrity, and removing damaged or out-of-date goods.
- Receive, sort, stage, and deliver merchandise; process defective goods; and follow sanitation and food-safety procedures.
- Help pick, stage, and audit club pickup orders for accuracy and ensure orders are processed within acceptable timeframes.
- Provide member service by acknowledging members, identifying needs, helping with technology and purchasing decisions, locating merchandise, resolving concerns, and promoting products and services.
- Monitor assigned areas for shrink, security risks, safety issues, and product or service problems, and take steps to address them.
- Collaborate with coworkers and managers, communicate progress, support and mentor others, and adapt to feedback and change.
- Model company values, integrity, ethics, and compliance, and support continuous improvement and the use of new technologies.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid education through Live Better U, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
