Freight Flow Associate

WalmartVirginia Beach, VA
$19 - $27Onsite

About The Position

The Freight Flow Associate position is responsible for managing inventory flow, stocking and organizing merchandise, and providing excellent customer service. This role involves operating a forklift, ensuring the sales floor is well-maintained and presented according to company standards, and assisting with order fulfillment for club pickup. Associates are expected to uphold company policies, maintain a safe work environment, and contribute to a positive team atmosphere. The role also emphasizes proactive customer engagement, technology assistance, and identifying/resolving operational issues to minimize shrink and ensure efficiency.

Requirements

  • 90 days of prior experience with Forklift Certification.
  • Ability to safely utilize pallet jacks.
  • Must be 18 years of age or older.

Nice To Haves

  • Customer Service Experience
  • Retail Experience
  • Supervising a team

Responsibilities

  • Complies with company policies, procedures, and standards of ethics and integrity.
  • Operates forklift following Company standards and guidelines.
  • Receives, stocks, and organizes merchandise and supplies.
  • Provides member service by acknowledging needs, assisting with purchases, locating merchandise, and resolving issues.
  • Maintains the safety of the facility according to company policies and procedures.
  • Maintains the sales floor and merchandising presentation in accordance with company policies and procedures.
  • Ensures club pick up orders are filled by assisting with picking and staging orders.
  • Handles, moves, and displays goods in safe and correct ways.
  • Tracks goods, maintains instock levels, and controls shrinkage.
  • Operates and maintains forklifts in safe and correct ways.
  • Proactively identifies Customers who need help and assists them with Technology services and items.
  • Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix the problem.
  • Properly maintains equipment and ensures products are organized and stocked in correct ways.
  • Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
  • Helps, develops, and mentors others; recognizes others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose.
  • Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
  • Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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