(USA) Freight Flow Associate

Walmart•Champaign, IL

21h•Onsite

About The Position

The Freight Flow Associate at Sam's Club is responsible for ensuring efficient merchandise flow, maintaining safety standards, and providing excellent member service. This role involves operating forklifts and pallet jacks to move, place, and organize merchandise from distribution centers and suppliers throughout the facility. Key duties include managing inventory, correcting shelf capacities, and handling inventory exceptions. The associate will also maintain the sales floor and merchandising presentation, including stocking, rotating goods, setting up displays, and processing defective merchandise, while adhering to sanitation and food safety policies. A crucial part of the role is ensuring club pick-up orders are accurately filled and staged. The position requires proactive engagement with customers to assist with technology services and products, identifying and resolving shrink opportunities, and maintaining equipment. The role emphasizes compliance with company policies, ethical standards, and a commitment to teamwork, integrity, customer service, and continuous improvement. Sam's Club, part of Walmart, is dedicated to helping customers save money and is focused on reinventing the shopping experience. The company values its associates and aims to create a workplace where individuals feel seen, supported, and connected, fostering a culture of belonging and opportunities for growth. Walmart also supports becoming a regenerative company, making a positive impact on associates, customers, members, and the world.

Requirements

90 days of prior experience with Forklift Certification
Ability to safely utilize pallet jacks
Must be 18 years of age or older

Nice To Haves

Customer Service Experience
Retail Experience
Supervising a team

Responsibilities

Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Operates forklift following Company standards and guidelines by safely picking up moving placing and positioning merchandise pallets
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures for utilizing equipment appropriately merchandising working inventory exceptions correcting shelf capacities and completing and retaining required paperwork logs and other documentation
Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting the companys products and services
Maintains safety of facility according to company policies and procedures by conducting safety sweeps following forklift spotting procedures following procedures for handling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations to management
Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area stocking and rotating merchandise removing damaged or outofdate goods setting up cleaning and organizing product displays maintaining modular integrity receiving sorting staging and delivering merchandise ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety and monitoring the area of shrink security risks and safety
Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging ensuring products are selected and staged according to company policy and procedures ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly and performing occasional audits for accuracy
Handles moves and displays goods in safe and correct ways
Tracks goods maintains instock levels and controls shrinkage in a timely manner
Reports poor inventory practices and low instock levels in assigned area
Uses inventory tools and equipment in safe and correct ways
Operates and maintains forklifts in safe and correct ways
Reports poor or unsafe conditions or practices in assigned areas
Tells Management when forklifts are not in proper working order
Proactively identifies Customers who need help actively engages them and assists them with Technology services and items
Models and helps others with technology services
Identifies shrink opportunities and problems with products services and work areas and takes steps to fix the problem
Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems
Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Delivers results while putting the customer first
Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Benefits

competitive pay
performance-based bonus awards
medical coverage
vision coverage
dental coverage
401(k)
stock purchase
company-paid life insurance
PTO
parental leave
family care leave
bereavement
jury duty
voting
PPTO (can be used for vacation, sick leave, holidays, or other purposes)
short-term disability
long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U (company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering high school completion to bachelor's degrees, English Language Learning and short-form certificates, including tuition, books, and fees)