(USA) Freight Flow Associate

Sam's East•Cheektowaga, NY
•Onsite

About The Position

This position is responsible for managing inventory flow, operating a forklift, and providing excellent customer service. The associate will ensure the sales floor is well-maintained, club pickup orders are accurately filled, and safety standards are upheld. The role also involves proactive customer engagement with technology services and identifying/resolving shrink opportunities. Teamwork, integrity, and a focus on continuous improvement are key aspects of this role.

Requirements

  • 90 days of prior experience with Forklift Certification.
  • Ability to safely utilize pallet jacks.
  • Must be 18 years of age or older.

Nice To Haves

  • Customer Service Experience
  • Retail Experience
  • Supervising a team

Responsibilities

  • Complies with company policies, procedures, and standards of ethics and integrity.
  • Operates forklift safely, picking up, moving, placing, and positioning merchandise pallets.
  • Completes work assignments and priorities, collaborating with managers and coworkers.
  • Receives, stocks, and organizes merchandise and supplies, managing inventory flow and utilizing equipment appropriately.
  • Provides member service by acknowledging needs, assisting with purchases, locating merchandise, resolving issues, and promoting products/services.
  • Maintains facility safety according to company policies, conducting safety sweeps and following procedures for hazardous materials.
  • Maintains sales floor and merchandising presentation, stocking, rotating merchandise, setting up displays, and ensuring prominent display of promotional items.
  • Ensures club pickup orders are filled accurately and staged properly.
  • Handles, moves, and displays goods safely and correctly, tracking goods, maintaining instock levels, and controlling shrinkage.
  • Operates and maintains forklifts safely and correctly.
  • Proactively identifies customers needing help with technology services and assists them.
  • Identifies and fixes shrink opportunities and problems with products, services, and work areas.
  • Maintains equipment and ensures products are organized and stocked correctly.
  • Works as a team, building strong relationships and communicating effectively.
  • Helps, develops, and mentors others, recognizing contributions and accomplishments.
  • Acts in a selfless manner, being humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Makes decisions based on reliable information, balancing priorities and considering impact on the team.
  • Displays curiosity, takes calculated risks, and demonstrates courage and resilience.
  • Drives continuous improvements, is open to new technologies and skills, and supports others through change.

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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