About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role includes maintaining inventory flow and in-stock levels, correcting shelf capacities, documenting work, and handling inventory exceptions. The associate operates forklifts and pallet jacks safely, maintains equipment, and reports unsafe conditions or inventory concerns to management. The associate helps maintain the sales floor and merchandising presentation by stocking and rotating merchandise, organizing displays, processing defective goods, and following sanitation and food-safety procedures. The role also supports club pickup by picking and staging orders and occasionally auditing their accuracy. Associates provide member service, help with technology, and address product, service, and work-area issues. This position requires working Saturday and Sunday. The associate is expected to follow company policies and safety procedures, work collaboratively, act with integrity, support other associates, and contribute to a respectful and inclusive workplace.

Requirements

  • At least 90 days of prior experience with forklift certification.
  • Ability to safely use pallet jacks.
  • Must be 18 years of age or older.

Nice To Haves

  • Customer service experience.
  • Retail experience.
  • Experience supervising a team.

Responsibilities

  • Receive, stock, organize, move, and display merchandise and supplies; manage inventory flow and maintain in-stock levels.
  • Operate forklifts and use pallet jacks safely and according to company standards; maintain equipment and report unsafe or defective conditions.
  • Use inventory tools and equipment properly, correct shelf capacities, handle inventory exceptions, and complete required documentation.
  • Maintain the sales floor and merchandising presentation by zoning, stocking, rotating, organizing, and displaying merchandise, including promotional and seasonal goods.
  • Process defective merchandise and follow sanitation, food-safety, hazardous-material handling, and other regulatory procedures.
  • Pick and stage club pickup orders, ensure orders are prepared according to company procedures, and occasionally audit order accuracy.
  • Provide member service by identifying needs, assisting with technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
  • Conduct safety sweeps, follow forklift spotting procedures, and correct or report unsafe situations and security or shrink risks.
  • Identify and report poor inventory practices, low in-stock levels, and problems with products, services, equipment, or work areas.
  • Collaborate with managers, coworkers, customers, and business partners; communicate progress, meet priorities and deadlines, and adapt to change and feedback.
  • Support team development and a respectful, inclusive workplace by building relationships, helping and mentoring others, and recognizing contributions.
  • Follow company policies, standards of ethics and integrity, and applicable compliance requirements.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education benefits through Live Better U, including eligible tuition, books, and fees.
  • Performance-based bonus awards.
  • Additional premiums may apply based on schedule, facility, season, or specific work performed.
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