Freight Brokerage Internship

Southland Transportation • Granite Falls, NC

5d • Onsite

About The Position

As a Freight Brokerage Intern, you will gain hands-on experience in the logistics and transportation industry. You will assist the brokerage team in coordinating and managing the shipment of goods, working with carriers, shippers, and customers to ensure smooth and efficient freight movements. This internship offers a valuable opportunity to develop skills in customer service, negotiation, supply chain management, and logistics technology.

Requirements

• Strong communication skills with the ability to interact with clients, carriers, and team members effectively.
• Organizational skills and attention to detail, ensuring accuracy in data entry and documentation.
• Problem-solving ability to assist with resolving logistical challenges.
• Proficiency in MS Office (Excel, Word, Outlook) and familiarity with transportation management systems (TMS) is a plus.
• Team player who can collaborate effectively in a fast-paced, dynamic environment.
• Pursuing a degree in Logistics, Supply Chain Management, Business, or a related field.
• Must be able to lift 15 pounds at times.
• Prolonged periods of sitting at a desk and working on a computer.

Nice To Haves

• Familiarity with transportation management systems (TMS) is a plus.

Responsibilities

• Assist in building and maintaining relationships with carriers and shippers, ensuring timely and effective communication regarding freight needs and shipping details.
• Help identify available carriers for freight loads, negotiate rates, and schedule pick-ups and deliveries.
• Enter load details into the company’s Transportation Management System (TMS), track shipments, and update customers and carriers on the status of their freight.
• Support the brokerage team in negotiating rates with carriers to ensure competitive pricing and service levels.
• Assist in troubleshooting and resolving any transportation-related issues such as delays, carrier problems, or load discrepancies.
• Conduct market research on freight rates, industry trends, and potential new business opportunities.
• Help ensure all freight documents, contracts, and billing details are accurately prepared and filed in compliance with company policies and industry regulations.
• Provide excellent customer service by handling inquiries, following up on shipments, and addressing any concerns or issues with professionalism

Benefits

• This is a paid internship.
• Flexible working hours to work around your course schedule.
• Opportunity to be considered for full-time positions upon completion of the internship.

What This Job Offers

• Career Level: Intern