Freelance Web Developer, CMS Support & Troubleshooting

Allied Global Marketing

3d•Remote

About The Position

Allied Global Marketing is seeking an experienced freelance web developer to take on occasional website updates, technical issues, and troubleshooting requests for a portfolio of small client and agency websites. The volume of work is expected to be limited and sporadic, so this opportunity is best suited to an independent developer with an existing freelance practice who has capacity to take on additional client work. This is not a fixed-shift or full-time position. Work will be assigned on an as-needed basis, and the contractor will invoice Allied for completed work.

Requirements

Professional experience supporting and troubleshooting live websites
Strong working knowledge of HTML and CSS
Experience working with WordPress
Familiarity with website hosting, domains, redirects and file deployment
Experience using Git or another version-control platform
Ability to diagnose unfamiliar website issues efficiently
Ability to communicate clearly about the nature of an issue, the proposed solution and the expected completion time
Ability to work independently using your own equipment and software
Reliable internet access

Nice To Haves

Experience with Grav CMS
Working knowledge of PHP
Experience with FTP or SFTP
Experience supporting websites built by other developers
Experience restoring previous versions of websites or rolling back problematic updates
Experience working with creative, marketing or digital agencies
Experience supporting multiple small websites across different platforms

Responsibilities

Troubleshoot website errors, outages and unexpected display issues
Diagnose and resolve urgent website problems
Complete client-requested content and CMS updates
Update pages, images, links, forms and other website content
Support websites built in WordPress, Grav CMS and similar content management systems
Make updates using HTML, CSS and, when necessary, PHP
Deploy website files or updates to a hosting environment
Restore or revert a website to an earlier working version when appropriate
Work with Git or another version-control system to review website history and changes
Coordinate with Allied as needed when an issue requires additional context
Document completed work, decisions and any recommended follow-up
Escalate issues that cannot be safely resolved within the agreed scope or timeframe
Support small website enhancements, migrations, hosting updates or other development projects.