Free People Stylist

Urban Outfitters•Lake Forest, IL

7d•Onsite

About The Position

A Stylist contributes to driving sales by providing a genuine experience to each customer. The role represents the Free People brand, engages customers with personalized advice and product knowledge, and supports an energized, customer-focused store experience. The Stylist also collaborates with the team, maintains visual and operational standards, and supports shipment and other store operations.

Requirements

Love for the Free People brand.
Experience in customer service.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Act as a brand representative who reflects company values and drives an energized sales-floor experience.
Initiate conversations and share advice and product knowledge to engage customers in a personalized, genuine way across every zone.
Use technology to stay informed about in-store and online events and special offers, enhancing the customer experience with an omnichannel perspective.
Contribute to an inclusive, people-first philosophy by being positive, respectful, and helpful to others.
Collaborate with peers and leadership, share ideas, and participate in daily meetings, store initiatives, and brand focuses.
Participate in learning and sharing product knowledge, current trends, and personal styling priorities to inspire customers.
Maintain Free People’s visual and operational standards while keeping the focus on the customer.
Support the shipment process and build awareness of new and reshipped products.
Follow store safety standards, support inventory accuracy and product-loss reduction, and comply with company policies and procedures to support store profitability.