Fraud Strategist

Accertify, Inc.•Itasca, IL

13d•$70,000 - $80,000•Hybrid

About The Position

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight. Be in the driver’s seat of your career as a Fraud Strategist with the industry leader- and build a career you can trust. As a Fraud Strategist, your extensive knowledge of card-not-present (CNP) fraud is crucial. You will use data analysis to identify fraud, implement prevention techniques, and monitor performance to create effective e-commerce fraud prevention and revenue retention strategies for Accertify clients. Your role involves working directly with e-commerce clients in various industries, providing consultation services to support them in achieving their objectives.

Requirements

3+ years of previous e-commerce CNP fraud prevention experience in a high transaction volume environment
3+ years of data analytics with a focus on fraud prevention
In-depth understanding of payment processing environments, including chargeback rules and regulations, authorization, settlement, and fraud mitigation strategies both domestically and globally
Proven ability to analyze, interpret, document, and communicate e-commerce fraud threats and trends effectively and deliver highly detailed technical information in presentation form
Experience working in highly cross-functional environments; must be flexible and can adapt to working with tight deadlines and changing priorities
Must be a self-starter with a demonstrated ability to proactively and independently solve problems and drive results
Expert-level knowledge of Microsoft Office, especially Excel
Knowledge of database structures, reporting/query tools, and constructing SQL statements in Oracle; experience using reporting/data visualization tools such as Splunk and Tableau is a plus; experience using Python for reporting and automation is a plus
Knowledge of APIs
Critical thinker with strong strategic planning skills who can adapt quickly by grasping and applying new technical concepts
Excellent communication skills, both written and verbal
Bachelor's Degree preferred or equivalent working experience

Nice To Haves

Accertify Interceptas or other fraud prevention platform experience preferred
Experience using reporting/data visualization tools such as Splunk and Tableau is a plus; experience using Python for reporting and automation is a plus

Responsibilities

Provide a dedicated level of strategic support to a portfolio of enterprise Strategic Risk clients
Consult with existing Accertify clients to design and implement comprehensive fraud prevention strategies and operational procedures to reduce fraud and increase efficiency
Perform fraud-focused data analyses for Strategic Risk clients to showcase where and how fraud is taking place; leverage this data to make recommendations on strategy improvements, providing metrics to highlight simulated impact of the recommendations; be able to present these findings to our clients, implement and test the strategy changes, and ensure successful production deployment within the Interceptas platform
Develop strong relationships with clients to deliver exceptional service and ensure that expectations are exceeded; act as a liaison between the clients and the organization and take feedback to other internal departments, such as sales and product
Stay informed on emerging fraud trends and industry-specific changes that might impact Strategic Risk clients
Keep track of platform releases and implement new features and functionality for applicable Strategic Risk clients
Work closely with other members of the Strategic Risk department to develop new services and methods of visualizing and presenting data

Benefits

Comprehensive Health Coverage: Enjoy peace of mind with medical, dental, and vision insurance options tailored to your needs.
Generous Time Off: Recharge with paid time off, holidays, and personal days to maintain a work-life balance.
Financial Wellness: Plan for the future with competitive pay, a 401(k) retirement plan with company match, and financial planning resources.
Professional Growth: Advance your career with access to training, development programs, and opportunities to grow within the company.
Wellness Support: Stay healthy with wellness programs, mental health resources, and fitness perks.
Perks and Extras: Enjoy additional benefits like commuter assistance, employee discounts, and company-sponsored events.

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