Program Manager – Fraud Wire Strategist

Bank of America • Chandler, AZ

10d • $120,000 - $155,000 • Onsite

About The Position

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: Wealth Management Fraud and Claims is looking for an experienced analytical leader to join the Brokerage fraud strategy team. This is an exciting opportunity given the constantly evolving nature of fraud and attacks in the marketplace as well as in money movement. The incumbent will be responsible for managing the brokerage wire fraud detection program on fraud and scam prevention strategies for key money movement channels. Responsibilities will include, working across multiple lines of business; partnering with product, technology, operations, vendors, and others; responsibility for the overall third-party fraud loss line; and evaluating various internally developed and vendor provided machine learning tools to maximize client experience while managing fraud most effectively.

Requirements

• Minimum 5 years of work experience in large financial institution with specialization in data analytics
• Expertise in fraud detection and management platforms, specifically SAS Fraud Management and creation of user defined variables for rule development.
• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

Nice To Haves

• Bachelor’s degree in mathematics, statistics, operations research, engineering, computer science, finance, or business.
• 1+ years of experience in advanced to expert level SQL and SAS

Responsibilities

• As a Fraud Strategy Manager with the Wealth Management Fraud and Claims organization, you will capitalize on technical abilities and strategic thinking to solve business challenges and seek opportunities for improvement.
• You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers.
• In the role you will spend time analyzing difficult problems as we try to stay one step ahead of the fraudsters.
• You will develop complex defenses designed to minimize the impact to good clients while maximizing fraud loss avoidance.
• You will work across multiple partner organizations and represent our team as a subject matter expert.
• We are looking for someone with strong communication skills, sound business judgement, results oriented with a track record of thriving in a fast-paced entrepreneurial environment

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees