Fraud Specialist I

United Business Bank Career Opportunities•Irvine, CA

3d•$26 - $28•Onsite

About The Position

The Fraud Specialist I (FS I) is an onsite position and does not have remote opportunities. The Fraud Specialist I (FS I) builds strong, collaborative, and effective relationships that reflect respect, integrity, and excellence with clients, colleagues, and the management team. The FS I is primarily responsible for daily review of potentially fraudulent checks using Direct Link Risk Review (DLRR) software. Within DLRR, the FS I reviews inclearing checks and checks deposited through the banks various deposit channels, such as mobile deposit, commercial remote deposit capture, ATM deposits and branch deposits. Under general supervision, the FS I works closely with their manager, Central Operations, and other DLRR users to ensure all suspect items are reviewed timely and checks identified as fraudulent are handled appropriately and according to the applicable policies and procedures. The FS I collaborates with other departments including the BSA department, Compliance team, and Cash Management team to ensure that next steps are taken appropriately in order to block any further activity and transactions to prevent any further loss. They will also perform various daily duties, including, but not limited to, the review of daily reports, review alert notifications, including wire or ACH fraud alerts, maintain logs and, as needed, related documentation. The FS I may serve as a backup for the processing of Reg. E claims, ACH and Check Claims and related recovery efforts. The FS I demonstrates strong teamwork and adaptability to support their function and to assist the Fraud and Payment Systems Manager and the Director of Deposit Operations with other duties and projects as assigned. All duties are to be performed accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines.

Requirements

High School Graduate or equivalent.
Working knowledge of Back Office and Branch Operations.
Working knowledge of Deposit Related Compliance laws and regulations.
Minimum 2 years of experience in banking operations.
Strong communication skills.
Professional appearance, dress and attitude.
Strong problem-solving skills.
Good math skills.
Attention to detail.
Ability to use Microsoft Office software package.
Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, and telephone.

Responsibilities

Daily review of potentially fraudulent checks using Direct Link Risk Review (DLRR) software.
Reviews inclearing checks and checks deposited through the banks various deposit channels, such as mobile deposit, commercial remote deposit capture, ATM deposits and branch deposits.
Works closely with their manager, Central Operations, and other DLRR users to ensure all suspect items are reviewed timely and checks identified as fraudulent are handled appropriately and according to the applicable policies and procedures.
Collaborates with other departments including the BSA department, Compliance team, and Cash Management team to ensure that next steps are taken appropriately in order to block any further activity and transactions to prevent any further loss.
Review of daily reports, review alert notifications, including wire or ACH fraud alerts, maintain logs and, as needed, related documentation.
Serve as a backup for the processing of Reg. E claims, ACH and Check Claims and related recovery efforts.
Assist the Fraud and Payment Systems Manager and the Director of Deposit Operations with other duties and projects as assigned.