Fraud Specialist I

John Marshall Bank • Reston, VA

5d • Onsite

About The Position

John Marshall Bank is seeking a Fraud Specialist I to support our security, compliance, and fraud operations. You will perform a variety of duties, with a primary focus on identifying and preventing fraudulent activity. Daily responsibilities include reviewing items through the OASIS system and providing critical operational support within the Deposit Operations department.

Requirements

• High School Diploma or equivalent
• 1 year of banking experience
• Strong Intrapersonal skills
• Ability to perform job functions independently or with limited supervision
• Capable of managing a high-volume workload without compromising on accuracy or efficiency, while maintaining composure and exercising sound judgment.
• Capable of performing responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

Nice To Haves

• Experience in Fraud Prevention
• Experience using banking systems: OASIS, Horizon, Image Center

Responsibilities

• Review checks and ACHs for possible or suspected fraud items, using the Oasis fraud module and other software solutions, and work to resolve for pay or return decision.
• Report any fraudulent items that have been identified that need to be returned to the Deposit Operations team.
• Take steps to address fraud alerts received for Zelle and BillPay items flagged as potential fraud.
• Provide branches with guidance on the necessary steps needing to be taken when a client’s account has been compromised (i.e. placing account in credits only status, closing the account and reopening a new account, etc.).
• Make recommendations on enhancements, upgrades and efficiencies to procedures and protocols.
• Maintain fraud case spreadsheets and files, providing updates on the status of current fraud investigations.
• Crosstrain with team members to learn BSA duties and support as needed.
• Serve as the back up to the Fraud Analyst II-Team Lead.
• Various other duties as needed or assigned.

Benefits

• Medical
• Dental
• 401K Retirement Plan w/ an Employer Match
• Vision
• Employee Assistance Program
• Flexible Spending
• Transit Reimbursement
• Long Term Care
• Paid Time Off
• Life and Disability Coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED