Fraud Risk Support Analyst

Rain•New York, NY

8d•$50,000 - $999,999•Hybrid

About The Position

The fraud risk management team at Rain creates sophisticated, scalable risk mitigation solutions to protect our customers and provide them a low-friction experience. We achieve this by maintaining transaction and lifecycle event monitoring, building alerts to speed up fraud detection and response, and creating risk rules and strategies empowered with ML models. We are a pillar of the business supporting new products and ensuring their success. Rain’s next generation payment technology brings unique and new fraud vectors requiring holistic, end-to-end thinking, strong data fundamentals and fraud management savvy to combat.

Requirements

Proficiency in SQL, Excel and data visualization tools.
2+ years of experience in fraud prevention, payments risk, or financial crime investigation.
Strong verbal and written communication skills.
Background in identity risk, AML, payments fraud, or compliance analytics.
The ability to investigate transactions and other user events and be able to determine risk level of anomalous behavior.

Nice To Haves

Experience at a high-growth fintech company or financial services company.
Experience working with disputes and disputes processing.
Deep experience working with Visa tool suite.
CFE certification.
Proficiency and experience with Python.
Experience using AI-assisted tools for fraud analysis, document creation and optimizing workflows.

Responsibilities

Serve as a primary point of contact for fraud-related escalations from partners and customers.
Create ad hoc data pulls with SQL for anomaly investigation and analyze the results for fraudulent activity.
Document investigation findings, actions taken, and outcomes in accordance with internal processes.
Work with Visa tools to investigate transactions and report fraud to Visa (via their tools) and our partners as needed.
Recommend actions on cards, accounts and rule sets based upon deep dives of fraudulent traffic.
Stay current with the latest industry fraud trends, emerging fraud techniques, and new technologies to remain effective at identifying and preventing evolving schemes.
Partner with Product, Engineering, and Compliance teams to escalate findings and inform rule changes.

Benefits

Unlimited time off (minimum 10 days required)
Flexible working environment (home or office)
Stipend for home office setup
Comprehensive health, dental and vision plans for you and your dependents (for US Rainmakers)
100% company subsidized life insurance plan (for US Rainmakers)
401(k) with a 4% company match
Equity option plan
Rain Cards for product testing
Eligible health and wellness spending (e.g., gym memberships, fitness classes, massages, acupuncture)
Team summits and offsites (domestic and international)