Fraud & Risk Manager (WMS2)

State of Washington•Thurston County – Tumwater, WA

2d•Onsite

About The Position

The Department of Revenue (Revenue) Executive division is seeking a dynamic professional with extensive fraud management, risk management, audit, or internal control design/assessment experience to serve as the Fraud & Risk Manager. This position supports the agency-wide Enterprise Risk Management and Internal Control programs. The incumbent is primarily responsible for designing and overseeing a coordinated enterprise framework and approach for fraud detection, assessment, prevention, investigation, and mitigation strategies to minimize fraud risk exposure to Revenue. This position serves agency executives and leadership in an oversight and advisory capacity and requires a high degree of collaboration and self-motivation. As a fraud subject matter expert, the role partners with agency divisions to help assess fraud risks associated with agency-wide practices and to support proactive control improvements. The Fraud & Risk Manager will work to build relationships with Department fraud managers, and with fraud managers in other Washington state agencies to evolve a community of practice. In addition, this position will develop contacts with fraud specialists at other state revenue agencies to discuss emerging risks and strategies to prevent successful fraud attacks. Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Requirements

Deep understanding of fraud risk management principles, maturity models, and the COSO frameworks.
Ability to integrate fraud mitigation with enterprise risk and control systems.
Knowledge of how to draft and maintain enterprise-level policies and guidelines.
Ability to translate regulatory or policy expectations into practical operational standards.
Strong analytical skills to synthesize data and program reports into meaningful insights.
Ability to prepare executive-level briefings summarizing fraud trends, risk maturity, and outcomes.
Skill in conducting structured fraud risk assessments, including identifying vulnerabilities and exposure.
Understanding of risk scoring methodologies.
Ability to classify and describe mitigating controls (e.g. detective, preventive, IT, automated, manual).
Ability to identify systemic issues and control weaknesses contributing to fraud risks.
Competence in recommending targeted remediation strategies.
Ability to assess adequacy of existing controls and help design effective preventive and detective controls.
Familiarity with internal control frameworks (e.g., COSO, GAO Green Book)
Ability to design and operationalize incident response plans for fraud events.
Skill in defining escalation procedures and decision-making protocols during incidents.
Skill in exploring alternative attack paths to anticipate potential threats and evolving fraud tactics.
Ability to identify vulnerabilities and weaknesses in agency controls and prevent future incidents.
Ability to design and deliver fraud awareness and prevention training tailored to various audiences.
Skill in instructional design, adult learning principles, and facilitation of group discussions.
Strong knowledge of common fraud schemes, red flags, and investigative standards.
Understanding of ethical considerations and equitable treatment in fraud prevention.
High ethical standards and confidentiality in managing sensitive fraud-related data.
Ability to design dashboards and fraud monitoring tools which translate complex data into executive-ready visuals.
Proficiency with analytics tools or visualization platforms (e.g., Power BI, Tableau, or Excel dashboards).
Ability to manage multiple initiatives, deadlines, and stakeholder expectations effectively.
Skill in coordinating across divisions, programs, and leadership levels to align fraud mitigation objectives.
Ability to build consensus and drive action among diverse stakeholders.
Sensitivity to how fraud controls and detection strategies may impact marginalized populations.
Ability to ensure balanced approaches that protect program integrity and fairness.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
Actively seeks to understand and appreciate the diverse backgrounds, perspectives, and experiences of colleagues, customers, and communities.

Nice To Haves

A bachelor’s degree in accounting, finance, business/public administration, criminal justice, data analytics or related field.
Certified Fraud Examiner (CFE) certification.
Certification in risk management.
Lean Six Sigma Green Belt certification or similar.
Certified Internal Auditor
At least 5 years of experience in fraud risk management.
Experience developing fraud mitigation programs.
Experience working in a public sector or regulatory environment.
Experience developing and managing fraud risk registers or similar tools.
Experience conducting fraud assessments, controls and maturity model analysis.
Familiarity with data analytics and visualization tools for fraud detection or reporting (e.g., Power BI, Tableau, Excel).

Responsibilities

Progress the agency’s fraud mitigation maturity, as guided by the established Enterprise Fraud Framework and related fraud maturity model.
Own and maintain the enterprise fraud risk register in line with the agency’s Enterprise Risk Framework.
Assess Fraud Mitigation Effectiveness.
Lead the agency’s response to fraud risk events.
Provide fraud training and guidance.