Fraud Prevention Specialist II

Stellantis Financial Services • Houston, TX

3d • Hybrid

About The Position

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Fraud Prevention Specialist II is responsible for conducting complex fraud investigations and supporting the continuous improvement of fraud detection processes. This position builds on the foundational knowledge of fraud detection and prevention, requiring increased analytical ability, independent judgment, and collaboration across departments.

Requirements

• Minimum 2 years’ experience in the auto finance industry as fraud specialist or similar role.
• High school diploma and or/GED.
• Proficient working with fraud detection software such as Point Predictive, TLO and LexisNexis.
• Strong analytical skills with the ability to interpret complex data.
• Knowledge of industry best practices in fraud prevention
• Excellent communication skills, both written and verbal.
• Proficient in using Microsoft Office Suite.
• Experience reading credit reports from Equifax, Transunion, and Experian.
• Ability to multitask and manage multiple investigations.
• Overtime required on an as needed basis and last 2 days of each month.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Houston, TX; Phoenix, AZ.
• An applicant must be authorized to work in the United States to be eligible for this position.
• Candidates must possess authorization to work in the United States.

Responsibilities

• Independently review and investigate discrepancies on credit applications, retail installment contracts, paystubs, and other documents provided to satisfy stipulations.
• Detects when information on applications, loan contracts, documents and steps could pose a fraud risk to the company, its auto dealers, and customers.
• Complete customer phone interviews to clear credit bureau fraud alerts and verify applicant’s identity when red flags exist.
• Conduct moderate-to-complex investigations and document findings in detail.
• Maintain accurate records in the loan and lease originations systems and in case management systems.
• Work closely with Fraud Prevention Specialist I team members to provide guidance and mentorship.
• Contribute to the refinement of procedures and workflows.
• Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers, and dates of birth.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED