Fraud Prevention Analyst
About The Position
As the Fraud Prevention Analyst, you will support UMB Fraud Operations to protect UMB and clients against multi-channel payment fraud loss or loss due to identity theft. These payment channels will include Card, Check, Digital Online Banking, Mobile, Wire, ACH & Instant Payments. You will be responsible for working within a multi-channel fraud prevention team and mastering the associated systems and tools used for transaction level fraud prevention. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by Bank Operations leadership. This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.
Requirements
- An aptitude for problem solving, analytics, and reporting.
- Ability to manage time and meet deadlines – works under limited supervision.
- Ability to work proactively & collaboratively in a team environment.
- Ability to partner with multiple lines of business to achieve common goal.
- Advanced knowledge of Microsoft Office suite.
- Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.
Nice To Haves
- Working knowledge of industry fraud applications.
- Ability to navigate multiple systems.
- Experience with FIS, FISERV, IBM and First Data fraud tools.
Responsibilities
- Analyze and detect check, card, ACH, wire and OLB fraud incidents by using all tools available and engage in analytical and fraud detection skills.
- Review the queued single and multi- channel activity for evidence of suspicious and incongruent patterns by the daily specified deadlines, making judgment calls based on a comprehensive analysis of multi-channel activity and other information available, fully utilizing the systems available and working with clients as needed.
- Assess potential fraud by reviewing and analyzing key elements at the respective channels.
- Assist the Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy to identify fraud trending with the objective to calibrate the existing rule sets for greater effectiveness and efficiency.
- Fulfill testing requirements in support of all Business Continuity Plan exercises.
- Assist Enterprise Fraud Claims Analysts in case management activities as required.
- Establish and maintain relationships with branch and customer service associates and account managers for fraud alert related details as needed.
Benefits
- Paid Time Off
- a 401(k) matching program
- annual incentive pay
- paid holidays
- a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- health savings, flexible spending, and dependent care accounts
- adoption assistance
- an employee assistance program
- fitness reimbursement
- tuition reimbursement
- an associate wellbeing program
- an associate emergency fund
- various associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
