Fraud Prevention Analyst - ATO (Daytime/Weekends)

FanDuel • Orlando, FL

1d • $26 - $33 • Hybrid

About The Position

The Fraud and Risk Analyst – ATO role is responsible for analyzing and monitoring daily risk reporting to identify and prevent account takeovers across the FanDuel Group brands. This position plays a key role in assisting our organization with our fraud prevention response and is responsible for reviewing and resolving inbound and outbound customer fraud contacts across the platform.
This role requires intermediate to advanced experience in customer service and an intermediate to advanced understanding of existing and emerging fraud risks within Daily Fantasy Sports, online gaming, or related industries. Candidates for this role must pass the required licensing as mandated by various state gaming and racing regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment. This position reports to the Fraud and Risk Lead Supervisor
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Requirements

• Preferably 2+ years of fraud experience in daily fantasy sports, online gaming or related industries preferred
• Experience with digital payments and understanding of e-Commerce platforms ideal
• Bachelor’s degree in related field preferred
• Intermediate knowledge of common fraud prevention strategies and systems
• Intermediate understanding of Check, ACH, Wire, Debit/Credit card, PayPal and other payment channel operating rules
• Strong communication, organizational, problem-solving and analytical skills
• Available to work flexible hours that include nights and weekends
• Licensure: Must be able to pass required licensing as mandated by various state racing and gaming regulatory bodies

Nice To Haves

• Passion for sports and/or gaming industry a plus

Responsibilities

• Conduct daily reviews of risk reporting to detect, prevent and mitigate account takeover activity; including but not limited to customer deposits and withdrawals
• Perform detailed account due diligence and settlement of customer accounts
• Assist with applicable state-specific regulatory fraud form reporting
• Support internal teams with various fraud and risk reviews or requests
• Resolve customer issues in relation to fraud and risk matters
• Additional tasks and projects as assigned by team leadership

Benefits

• We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards.
• Benefits differ across location, role, and level.
• This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits.
• This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
• This role includes paid personal time off and 14 paid company holidays.
• FanDuel offers paid sick time in accordance with all applicable state and federal laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level