Fraud Investigator

United Federal Credit Union • Saint Joseph, MI

1d • Hybrid

About The Position

The Fraud Investigator is responsible for developing and executing proactive approaches for identification and mitigation of fraud and fraud related losses. Through effective investigations, recovery efforts, and training, the Fraud Investigator helps to ensure Credit Union assets are protected and losses are minimized. The Fraud Investigator assists the Fraud Manager in recommending policy and procedure changes by performing detailed fraud risk studies to maintain maximum protection of credit union assets.

Requirements

• Associates degree in related field or one year of related work experience required.
• A minimum of three years’ financial services experience with a focus on risk management, fraud analysis, detection, and prevention are required.
• Regulatory knowledge and experience with applicable federal and state laws required.
• Articulate and persuasive leader who can communicate with a broad range of staff.
• Strong organizational skills.
• Excellent verbal, written and platform communication skills.
• Strong interpersonal, organizational, and problem resolution skills.
• Excellent time management skills.
• Ability to work in a self-managed team environment.
• Ability to develop and implement effective policies and procedures.
• Ability to meet deadlines and changing corporate priorities.
• Problem Solving
• Dealing with Ambiguity
• Time Management
• Demonstrates Courage
• Drive for Results
• Interpersonal Savvy
• Customer Focus
• Integrity and Trust
• Self-Development
• Business Acumen
• Make high level decisions in an ambiguous environment.
• Identify business risks and opportunities.
• Work under pressure of time deadlines.
• Ability to analyze trends, reports, and statistics.
• Ability that reflects depth of knowledge, and recognition of business objectives.
• Interpret and apply laws that pertain to collection and fraud.
• Ability to concentrate in a multi-task environment.
• Ability to understand strategic objectives.
• Ability to maintain a positive attitude and professional image.

Responsibilities

• Receive and thoroughly document all reports of alleged fraud. Perform in-depth investigations; secure evidence, and conduct interviews with staff and fraud suspects/victims. Where appropriate, notify the proper authorities.
• Proactively monitor vendor and internal reports, conducting in-depth investigation of financial transactions deemed to be suspicious.
• Partner with internal business owners and external agencies including attorneys, law enforcement, and prosecutor offices to continually improve fraud detection, investigation, and preventative processes and controls.
• Perform root cause analysis of fraudulent activity; identify procedural and control weaknesses. Develop recommendations to mitigate future losses and prepare monthly reports detailing fraud related losses.
• Monitor industry news and regulatory changes/developments pertinent to the industry; develop proactive approaches for identification and mitigation of fraudulent activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree