Fraud Investigator - Intermittent

State of Ohio•Columbus, OH

3d•Onsite

About The Position

This position plays a critical role in safeguarding program integrity by independently investigating allegations of fraud, misuse, and other violations within Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and related public assistance programs. The successful candidate will conduct thorough complaint screenings, gather and evaluate evidence, collaborate with legal and law‑enforcement partners, and prepare detailed investigative reports to support administrative or criminal action. This role also contributes to the development of investigative procedures, supports statewide fraud‑prevention initiatives, and partners across agencies to address emerging issues such as skimming and scamming activities.

Requirements

Option 1: Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; AND 12 mos. exp. conducting investigations &/or inspections; AND Valid driver’s license.
Option 2: Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; AND Valid driver's license.
Option 3: Or 30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; AND Valid driver's license.
Option 4: The equivalent of Minimum Class Qualifications For Employment noted above.
Must be detail oriented and well organized
Must possess efficient time management and multi-tasking skills
Must be able to work independently as well as collaborate across multiple teams

Nice To Haves

Experience in reviewing SNAP and/or TANF fraud cases
Customer service skills (important in interviewing customers)
Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)

Responsibilities

Review fraud referrals and reports of skimming and/or scamming
Conduct investigations of reported SNAP and/or TANF fraud
Interview recipients, providers, and/or other third parties related to a fraud referral
Calculate claims and enter into appropriate tracking or eligibility system
Determine if claims meet the definition of intentional fraud
Create and maintain claims related documentation
Monitor claims for recoupment
Monitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as needed
Monitor and analyze skimming and scamming data
Retrieve skimming devices
Facilitate fraud related discussions across multiple teams
Complete special fraud related activities as needed
Other duties as assigned

Benefits

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

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