Fraud Investigator I

Virginia Department of Social Services • Marion, VA

12h • $34,752 - $39,752

About The Position

Fraud Investigator I represents the entry level and works under close supervision while being trained in investigating fraud for a variety of social services and government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to a full-performance Fraud Investigator II becomes eligible for a pay increase as defined by the local agency compensation plan. The Fraud Investigator I is distinguished from the Fraud Investigator II by the latter’s performing all the assigned fraud investigation duties independently and making judgments following agency practices and procedures and mandated Federal, State, or local laws and policies.

Requirements

• Some knowledge of investigative techniques
• Some knowledge of public assistance programs
• Some knowledge of legal proceedings
• Some knowledge of collection methods
• Some knowledge of self-defense
• Some knowledge of public assistance program policies and regulations
• Some knowledge of applicable laws, codes, policies and procedures, including civil and court procedures
• Some knowledge of basic human behavior
• Some knowledge of social problems and resources
• Skill in operating a personal computer and the associated office and agency software
• Demonstrated ability to communicate effectively both orally and in writing
• Demonstrated ability to perform addition, subtraction, multiplication, and division
• Demonstrated ability to calculate overpayments and track payments
• Demonstrated ability to testify in court proceedings
• Demonstrated ability to establish and maintain effective working relationships with clients, associates, law enforcement, other agencies and others
• Demonstrated ability to work independently
• Demonstrated ability to analyze data, recognize gaps and collect information
• Demonstrated ability to draw legal and supportable conclusions
• Demonstrated ability to prepare reports
• Demonstrated ability to apply principles of persuasion and/or influence
• Demonstrated ability to document data from interviews, forms, and documents
• Demonstrated ability to organize own work schedule
• High school diploma supplemented by work experience and/or training involving human services program eligibility, case management work, or some legal work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities

Responsibilities

• Receives, evaluates and tracks allegations of suspected fraud
• Conducts an inquiry and investigation into the allegation in an effort to determine intent or no intent on the part of the client in all program areas
• Determines an Administrative Disqualification or refers to the Commonwealth's Attorney Office
• Calculates overpayments when the overpayment is discovered through a fraud investigation
• Prepares reports
• Reviews all new policy and procedures
• Maintains Fraud Free database tracking system

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED