Fraud Investigation & Prevention Analyst

Lebanon Federal Credit Union•North Cornwall Township, PA

7d•Onsite

About The Position

LFCU is looking for an enthusiastic, positive, and friendly person to be a Fraud Investigation & Prevention Analyst at our Administration Center. Under the general supervision of the Compliance Manager, the Fraud Investigation & Prevention Analyst is responsible for investigating suspected fraud, identifying and documenting fraudulent or suspicious activity, supporting fraud-prevention and loss-mitigation efforts, and assisting with related Compliance Department responsibilities.

Requirements

High school diploma or equivalent required; associate degree in criminal justice, finance, business, accounting, or a related field preferred, or minimum of three (3) years of experience in financial institution fraud prevention, fraud investigation, loss prevention, or a closely related area.
Experience investigating suspected fraud involving deposit accounts, checks, debit/credit cards, ACH transactions, wires, online banking, account takeover, identity theft, scams, or similar financial crimes.
Experience creating and maintaining investigative cases, including clear, accurate, chronological case notes, and supporting documentation.
Experience with fraud-monitoring or case-management software; VERAFIN experience is strongly preferred but not required.
Credit union or banking experience preferred.
Working knowledge of financial institution fraud risks, including identity-theft red flags, elder financial exploitation, scams, account takeover, check fraud, and electronic-payment fraud.
Familiarity with BSA/AML concepts, regulatory compliance issues, and suspicious-activity-reporting requirements sufficient to support the Compliance/BSA function. Direct responsibility for SAR decision-making or filing is not required.
Ability to review account activity, recognize unusual patterns, gather relevant information, and develop a well-documented fraud investigation.
Ability to identify activity that may warrant further review and refer completed investigations to Compliance/BSA for SAR consideration.
Strong investigative and analytical skills.
Excellent attention to detail and the ability to recognize patterns and inconsistencies.
Strong written documentation skills, with the ability to clearly explain investigative findings.

Nice To Haves

associate degree in criminal justice, finance, business, accounting, or a related field preferred
VERAFIN experience is strongly preferred
Credit union or banking experience preferred

Responsibilities

Maintain the Credit Union’s fraud-prevention process, including daily review of VERAFIN alerts; investigate suspicious or suspected fraudulent activity and create cases as needed.
Complete case investigations and maintain accurate, chronological case documentation.
Report suspicious activity to Compliance and assist with the preparation of reports as needed.
Provide general support for the administrative work of the Compliance Department.
Serve as a fraud-mitigation resource for Credit Union branches, departments, and management.
Assist in maintaining a listing of high-risk accounts, performing periodic reviews of high-risk account activity, and documenting and escalating investigations in preparation for SAR consideration where suspicious activity is noted.
Develop, or assist in developing, training programs that address fraud mitigation for both employees (in relation to their responsibilities) and members (identifying fraud and safeguarding their accounts).
Serve as a subject-matter resource for the Credit Union on fraud-related and loss-prevention issues; disseminate information, answer questions, and work directly with management to address fraud-mitigation issues as they arise.