Fraud Detection Specialist I

Simmons Bank•Little Rock, AR

About The Position

The Fraud Specialist I is responsible for monitoring and reviewing fraudulent items on customer accounts or items received by the bank. Provides assistance to management in order to maintain a regulatory compliant culture while assisting in fraud prevention.

Requirements

Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
Ability to read, analyze and interpret financial report and/or legal documents.
Ability to write simple-to-business correspondence, routine reports, and procedures.
Ability to respond in writing to customer complaints, regulatory agencies or members of the business community.
BS/BA Degree (4 year) from an accredited university /college
MS Word, Excel, PowerPoint, and Outlook
Must have good time management, communication, and organizational skills.

Nice To Haves

2-4 years’ experience in equivalent position, preferred.

Responsibilities

Responds to and investigates all alerts or reports of external fraudulent activity to include but may not be limited to: ATM deposits, checks, loans, ACH, wire and branch transactions.
Review suspended mobile deposits, place holds, approve, void or start cases as appropriate.
Review ATM deposits, place appropriate holds and start cases as appropriate.
Work deposit/check/ACH fraud cases with low to moderate aggregate dollar amounts
Provides assistance, supports and responds to questions and information needed by bank personnel regarding fraudulent activity.
Assists with preparation of monthly reports.
Tracks fraud and reports losses and recoveries monthly.
Assists in daily monitoring of bank fraud detection systems and partner with other team members with respect to analyzing data and determining fraud trends and developing fraud schemes.
Detect potential or actual fraudulent transactions through analysis of large volumes of transactional data.
Assists with incoming data flow/assignments to Team members
Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.