Fraud Detection and Analytics Team Lead

Truist Bank•Charlotte, NC

20h•Onsite

About The Position

Responsible for development and implementation of fraud strategies, rules and analytics for a financial product. Lead, develop and manage personnel and workflow to ensure maximum efficiency and utilization of all available resources in accomplishing departmental/corporate objectives (Actions directly impact bank fraud client experience as well as reputational, compliance and operational risk.) Effectively provide leadership to Fraud teammates.

Requirements

Bachelor’s degree, or equivalent education and related experience
5 years of banking, fraud systems experience
Excellent analytical and problem solving skills and ability to make sound and rational decisions with limited supervision.
Exceptional verbal and written communication skills, ability to communicate effectively with senior leaders
Ability and willingness to work flexible hours, and travel on an as-needed basis
Prior fraud experience in the financial service industry, preferably across multiple products and channels
Proven leadership and team building skills

Nice To Haves

Master’s degree in related field
1+ year of management experience
Extensive knowledge of bank operations and back-office procedures related to transactional operations
Demonstrated leadership skills
Demonstrated analytical, planning, problem solving and risk control skills

Responsibilities

Plan, organize, coordinate, and lead work of team of less than six people within assigned area of responsibility to meet team, department, and enterprise goals.
Meet fraud loss containment objectives and provide a well-controlled business environment that meets internal compliance, audit and governance objectives as well as regulatory requirements.
Lead and mentor teammates to achieve their fullest potential and prepare those teammates for the next level of responsibility.
Direct personnel in the adherence to standardized processes and procedures, which support both division and corporate goals and objectives.
Ensure compliance with policies and requirements for internal and external auditors for all assigned responsibilities.
Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
Serve as subject matter expert and provide guidance and oversight to peers within Fraud Solution & Services as well as other business units.
Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.