Fraud & Claims Operations Consultant

Wells Fargo & Company • Chandler, AZ

1d • Onsite

About The Position

Wells Fargo is seeking a Fraud & Claims Operations Consultant in Global Treasury Management as part of Fraud & Claims Management. In this role, you will participate in research and consultation, and complete root cause data of fraud and claims transactions, policy violations, and unusual situations with moderate to high risk. You will identify opportunities for performing detailed examination to detect patterns, trends, anomalies, and schemes in both transactions and relationships within multiple businesses. You will conduct investigative research using appropriate investigative techniques and exercise independent judgment to perform risk data and to provide input and recommendations for fraud and claims strategies. You will present recommendations for resolving fraud risks, control failures in bank processes and procedures, and more complex cases. You will exercise independent judgment while developing knowledge in projects and initiatives, or specialize in a particular type of fraud and claims. You will collaborate and consult with management, business partners, colleagues, and internal customers.

Requirements

• 2+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of experience processing, researching and/or investigating digital payments (wire and ACH transactions)

Nice To Haves

• Treasury Management products and services experience
• Cyber fraud experience
• Fraud investigations experience
• Strong analytical skills with high attention to detail and accuracy
• Strong research and documentation skills
• Experience using Actimize, Hogan, ServiceView

Responsibilities

• Participate in research and consultation, and complete root cause data of fraud and claims transactions, policy violations, and unusual situations with moderate to high risk
• Identify opportunities for performing detailed examination to detect patterns, trends, anomalies, and schemes in both transactions and relationships within multiple businesses
• Conduct investigative research using appropriate investigative techniques and exercise independent judgment to perform risk data and to provide input and recommendations for fraud and claims strategies
• Present recommendations for resolving fraud risks, control failures in bank processes and procedures, and more complex cases
• Exercise independent judgment while developing knowledge in projects and initiatives, or specialize in a particular type of fraud and claims
• Collaborate and consult with management, business partners, colleagues, and internal customers

Benefits

• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees