2027 - Fraud and Compliance Intern

Transcard Payments•Chattanooga, TN

3d•Hybrid

About The Position

Transcard offers an internship program in the FinTech industry. Our program is designed to provide you with meaningful projects utilized by the business. You’ll see the direct impact of your contribution and get an inside perspective of your desired field while working alongside some of the best in our industry. We continually strive to identify qualified individuals for post-graduate opportunities beyond the internship program. This intern position will operate Monday-Friday during standard business hours. This position is a paid internship, compensation will be based on the qualifications of the applicant. Our goal is to allow you to gain a better understanding of the day-to-day responsibilities within the Operations department while working toward your professional goals as related to your academic coursework.

Requirements

Experience with data analysis tools (e.g., SQL, Python, R, Tableau, Power BI).
Strong analytical mindset with attention to detail and an interest in identifying patterns, anomalies, or risks.
Understanding of financial services, payments, or banking operations.
Familiarity with transaction monitoring or investigative processes.
Experience working with large datasets.
Ability to translate data into actionable insights.
Interest in fraud detection, AML (Anti-Money Laundering), or regulatory compliance.
Critical thinking and investigative mindset.
Experience with case management or reporting tools.
Knowledge of regulatory frameworks (e.g., KYC, BSA/AML concepts).

Responsibilities

Analyze fraud, compliance, and operational data to identify trends, risks, and improvement opportunities.
Enhance reporting processes, evaluate transaction monitoring rules, and conduct analyses of disputes, suspicious activity, and cardholder cohorts.
Perform risk assessments, support sanctions screening efforts, and develop clear, actionable insights for the Fraud & Disputes Team.
Support vendor management initiatives and monitor client account status updates.
Review and assess current monthly reports for accuracy and effectiveness.
Analyze existing data and reporting formats to identify improvement opportunities.
Recommend new data points to enhance reporting quality and insights.
Ensure reports are comprehensive, relevant, and user-friendly.
Assist in streamlining report creation and distribution processes.
Analyze performance of transaction monitoring rules.
Evaluate rule effectiveness and identify optimization opportunities.
Recommend rule adjustments or new implementations to improve detection.
Document findings clearly with actionable insights.
Present analysis and recommendations to the Fraud & Disputes Team.
Analyze cardholder disputes and supporting documentation.
Identify trends, patterns, and potential risk areas.
Recommend improvements to dispute management processes.
Ensure findings are accurate, relevant, and comprehensive.
Support presentation of insights to the Fraud & Disputes Team.
Conduct analysis of potentially suspicious merchant activity.
Synthesize findings into clear, actionable insights.
Present results to support fraud risk mitigation and decision-making.
Analyze large datasets across cardholder cohorts.
Identify trends and key risk or performance insights.
Translate findings into actionable recommendations.
Present insights to support risk and cost management decisions.
Conduct risk assessments, including adverse media reviews, document collection, and year-over-year transaction trend analysis.
Generate and analyze sanctions screening reports; support investigations by gathering and organizing data to determine true matches vs. false positives.
Monitor HubSpot activity related to terminated clients, ensuring accurate tracking and documentation of account status changes.
Support the development and enhancement of the Vendor Management program by collecting and analyzing data on vendor services and internal vendor ownership.