Fraud Analyst Functional

CapgeminiDallas, TX
8d$116,137 - $142,000

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Location and Role Overview: The Fraud Strategy Analyst partners with the credit card business to shape portfolio‑level fraud strategy, focusing on trend analysis, strategy design, and cross‑functional alignment rather than individual fraud case handling.The role balances fraud loss reduction, customer experience, and business growth, with strong exposure to senior stakeholders, risk appetite discussions, and strategic decision‑making. Location: Dallas, USDomain: Credit Card Issuing / Fraud Risk / Financial Services Job Description:Strategic Focus of the Role Portfolio‑level fraud insights (not transaction‑level case work) Medium‑ to long‑term fraud strategy and roadmap Balancing: Fraud loss mitigation False positives Customer friction Revenue and growth Strong cross‑functional collaboration (Product, Marketing, Digital, Ops, Risk, Tech) 1. Fraud Trend Analysis & Insights Own end‑to-end analysis of fraud trends across the issuer credit card portfolio Identify patterns across: Customer segments Channels Products Fraud typologies Translate complex analytics into clear, actionable strategic recommendations Fraud Strategy & Roadmap Ownership Define and continuously refine the fraud strategy and roadmap: Short‑term Medium‑term Long‑term Ensure alignment with: Business objectives Risk appetite Customer experience expectations Support enterprise‑level fraud governance and planning discussions.

Responsibilities

  • Own end‑to-end analysis of fraud trends across the issuer credit card portfolio
  • Identify patterns across customer segments, channels, products, and fraud typologies
  • Translate complex analytics into clear, actionable strategic recommendations
  • Define and continuously refine the fraud strategy and roadmap
  • Ensure alignment with business objectives, risk appetite, and customer experience expectations
  • Support enterprise‑level fraud governance and planning discussions.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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