Fraud Analyst Functional

CapgeminiDallas, TX
$116,137 - $142,000Onsite

About The Position

The Fraud Strategy Analyst partners with the credit card business to shape portfolio-level fraud strategy, focusing on trend analysis, strategy design, and cross-functional alignment rather than individual fraud case handling. The role balances fraud loss reduction, customer experience, and business growth, with strong exposure to senior stakeholders, risk appetite discussions, and strategic decision-making.

Requirements

  • Portfolio-level fraud insights (not transaction-level case work)
  • Medium- to long-term fraud strategy and roadmap
  • Balancing fraud loss mitigation, false positives, customer friction, and revenue and growth
  • Strong cross-functional collaboration (Product, Marketing, Digital, Ops, Risk, Tech)

Responsibilities

  • Own end-to-end analysis of fraud trends across the issuer credit card portfolio
  • Identify patterns across customer segments, channels, products, and fraud typologies
  • Translate complex analytics into clear, actionable strategic recommendations
  • Define and continuously refine the fraud strategy and roadmap: Short-term, Medium-term, Long-term
  • Ensure alignment with business objectives, risk appetite, and customer experience expectations
  • Support enterprise-level fraud governance and planning discussions.

Benefits

  • Vacation: 12-25 days, depending on grade
  • Company paid holidays
  • Personal Days
  • Sick Leave
  • Medical, dental, and vision coverage
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
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