Franchise Specialist, Business Banking - Quebec

Scotiabank • Quebec, QC

6d • Hybrid

About The Position

The Franchise Specialist is part of a national team responsible for leveraging market area expertise for the profitable growth of the Bank’s franchising portfolio in their region and for developing new customer acquisitions. In this role, you will acquire new franchising customer relationships through engaging local franchisees, COIs serving the segment, and Scotiabank partners and associations with a footprint in the local market. You will be responsible for meeting negotiated goals set forth by their National Director, which includes business acquisition and development within the marketplace, asset, deposit, and revenue growth, as well as other objectives related to customer service. The ideal candidate will have Business Banking and Commercial Banking experience with proven sales results. We are seeking an individual who is passionate about networking and who is strong in developing relationships that will lead to successful business growth. This role has a significant Business Development component and a vehicle will be required.

Requirements

• Post-secondary education: University/college courses in accounting, finance, business law, and economics, or equivalent work experience.
• Experience in the field of franchising (educational or working).
• Knowledge of the features and benefits of business products and services, selling approach, selling tools and calculators.
• Expert knowledge of the marketplace in which the marketplace resides, proven expertise in the franchising segment within that marketplace.
• Working knowledge of the applicable software and technology platforms for Business Banking, including the supporting systems such as the ACE and GRM, Sales Builder, Intralink etc.
• Knowledge of applicable risk management policies and processes.
• Working knowledge of legal and security documentation.
• Thorough and proven knowledge of solicitation, marketing and business development techniques.
• Working knowledge of applicable branch procedures, processes and workflows.
• Thorough knowledge of business legal structures, life cycles and owner characteristics.
• Thorough knowledge of business financial statements, especially the franchising segment.
• Working knowledge of the features and benefits of retail products and services.
• Working knowledge of other business line/partner offerings (i.e. Business Banking, Wealth Management, Commercial Banking, Enterprise Solutions).
• Working knowledge of competitor offerings and alternate sources of financing.
• The ability to build and maintain key relationships is essential, along with the ability to influence and persuade others.
• Tactical planning, implementation and organization skills.
• A high degree of flexibility is required to adapt to a wide variety of tasks and functions.
• In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Nice To Haves

• Business Banking and Commercial Banking experience with proven sales results.
• Passionate about networking and strong in developing relationships that will lead to successful business growth.

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Acquire new franchising business owner relationships and expand existing ones to achieve, or assist partners in achieving, sales and other goals by planning and completing relationship building activities, identifying prospects using multiple channels, partnering with Virtual Franchise Banking Advisor(s) to onboard new franchising customers, discovering business and personal banking needs/preferences, proactively collaborating with the Wealth Management Financial Consultant to ensure a Total Solutions approach, assisting and advising Scotiabank partners in marketing tactics and structuring / closing high value franchising deals, responding to requests for business banking solutions, and negotiating compensation for financial products and services.
• Acquire and grow the assigned market area business banking portfolio of high value franchising customers, Centers of Influence and Association relationships to achieve significant growth and other negotiated goals while meeting the Bank's Service Standards by developing and maintaining a strong knowledge of franchising customers, providing specialized franchising expertise and business/finance advice, and developing and maintaining business relationships with Centers of Influence.
• Acquire a market area credit portfolio at an acceptable level of risk by working closely with the Credit Adjudication and EO Franchising team and preparing and/or ensuring all documentation is properly prepared.
• Contribute to the assigned market area’s overall financial and non-financial objectives by developing an understanding of Business Banking’s financial and non-financial goals, adhering strictly to Bank and Branch security procedures and assigned authorities and responsibilities, and reporting any unusual occurrences or fraudulent activity, adhering to and ensuring compliance with regulatory activities and guidelines, and understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Benefits

• A standard office environment is provided; however, the incumbent spends 90% of the time away from an office environment, working with the Sales team either in Branches or Commercial Banking Offices, in customer/prospect facilities, travelling to conduct marketing activities and other customer interviews, trade shows, COI events etc.
• Customer demands are constant and at times maybe outside of standard office hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree