Franchise Marketing Coordinator

HFC Rebrand•Irvine, CA

17h•Hybrid

About The Position

The Marketing Coordinator is a collaborative role focused on supporting franchisees in developing and executing effective local marketing strategies that drive growth. This position reports to the Marketing Manager to assist in supporting franchisees marketing planning, provide tactical support, manage content and assets, and assist with projects that ensure consistency, clarity, and measurable impact across the network.

Requirements

Excellent customer service skills
Excellent written and verbal communication skills
Detail oriented and extremely organized
Ability to manage multiple projects simultaneously and meet deadlines
Self-starter/resourceful
Strong curiosity and eagerness to learn
Ability to work in a team environment
Ability to work independently in a fast-paced environment
Proficient in Microsoft Office Suite software applications, including Word, Excel, and PowerPoint
Bachelor’s Degree in Marketing, Communications, Business or related field, and 1+ years of experience in Marketing, or other relevant professional work experience, or Combination of education and experience

Nice To Haves

Strong preference to candidates with franchisee support experience
Experience with both Canva and content creation is a preference

Responsibilities

Support the Marketing Manager by serving as a day-to-day point of contact for franchisees.
Respond to inquiries, provide guidance on local marketing programs, and help connect franchisees to the appropriate tools, resources, and next steps.
Assist in the creation, organization, distribution, and maintenance of marketing materials and toolkits.
Ensure assets are current, on-brand, and easily accessible to franchisees.
Help coordinate and support training sessions, webinars, and onboarding resources.
Prepare materials, manage logistics, and assist franchisees in learning how to use marketing tools and programs effectively.
Assist with drafting and organizing content for newsletters, emails, social media, and internal communications to keep franchisees informed and engaged.
Assist in updating marketing guides, playbooks, and best practice resources to ensure information remains accurate and helpful for franchisees.
Other duties and responsibilities as assigned

Benefits

medical, dental, and vision insurance
Flexible Spending Accounts (FSAs)
Health Savings Accounts (HSAs)
supplemental life insurance
annual discretionary bonus
401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent
10 paid holidays
8 paid hours for associates to volunteer in their community
open time off to support work-life balance
career development opportunities