Franchise Growth Director

Comfort Keepers • Irvine, CA

19d • Remote

About The Position

At Comfort Keepers, we’re on a mission to elevate the human spirit — and that starts with empowering our franchise owners to build strong, successful home care businesses in their communities.
We’re seeking a Franchise Growth Director to serve as a strategic growth partner across our franchise network, supporting new owners through launch and helping established offices scale sustainably. This is a high-impact, consultative leadership role for someone who thrives on coaching, performance improvement, and driving results in a multi-unit environment.

Requirements

• 5+ years of leadership experience in business growth, operations, franchise support, or multi-unit environments
• Proven success coaching business owners or senior leaders
• Strong business acumen with a results-driven mindset
• Ability to analyze data and translate insights into action
• Exceptional communication, relationship-building, and organizational skills
• Bachelor’s degree in Business, Marketing, Healthcare, or related field (or equivalent experience)
• Candidates must have easy access to a major airport.

Nice To Haves

• Franchise, multi-location, or healthcare experience strongly preferred

Responsibilities

• Drive Franchise Growth & Performance
• Partner with franchise owners during launch, ramp-up, stabilization, and expansion phases
• Accelerate key metrics such as revenue growth, client acquisition, and billable hours
• Deploy scalable growth playbooks and best practices across the network
• Identify opportunities for market expansion and operational optimization
• Proactively intervene when performance targets are at risk
• Coach, Enable & Support
• Serve as a trusted business coach to franchise owners and leadership teams
• Lead data-driven performance reviews and growth planning sessions
• Reinforce accountability and execution excellence
• Partner with Learning & Development to support impactful training programs
• Strategic & Data-Driven Planning
• Analyze network performance to uncover trends, risks, and opportunities
• Conduct SWOT analyses to inform customized growth strategies
• Support short- and long-term planning aligned with financial and EBITDA goals
• Provide insights to Franchise Operations leadership on system-wide initiatives
• Cross-Functional Collaboration
• Work closely with Regional Directors, Marketing, HR, Finance, Compliance, and Franchise Support
• Align growth strategies with brand standards and operational expectations
• Support rollout of new tools, programs, and initiatives
• Franchise Lifecycle Support
• Guide franchisees through onboarding, recovery, and expansion
• Identify early warning signs of operational challenges
• Promote models that balance growth, quality care, and caregiver engagement

Benefits

• Competitive compensation
• Comprehensive Benefits Package, including: Paid Time off, Health/Dental/Vision Insurance, Ancillary Insurance options, 401k Retirement Plan with Company Match
• Remote work flexibility
• Opportunity to grow with a mission-driven organization

What This Job Offers

• Job Type: Full-time
• Career Level: Director