Franchise Business Consultant

Elevated Brands Franchising•San Antonio, TX

5d•Remote

About The Position

Elevated Brands is a franchise platform that partners with entrepreneurs to grow and operate successful businesses. We support franchise owners with tools, resources, and coaching to drive performance, guest satisfaction, and profitability. We are hiring a Franchise Business Consultant (FBC) to provide operational support, business coaching, and performance analysis to franchise owners of Heights Wellness Retreat and Massage Heights. The FBC will work closely with franchisees to improve results and ensure brand standards are met. At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a complete wellness destination offering therapeutic massage, advanced skincare, and cutting-edge touchless wellness enhancements. Every service is designed to create a holistic experience for our guests – and an empowering, growth-focused environment for our team. When you join Heights Wellness Retreat, you’re not just starting a job—you’re stepping into a movement. One rooted in purpose, guided self-care, and the belief that lifting others starts with showing up for yourself. Let us help you rise to your full potential. Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.

Requirements

3+ years in franchise operations, multi-unit management, or consulting.
Strong analytical skills with the ability to interpret P&Ls and KPIs.
Excellent communication and coaching abilities.
Experience in membership-driven wellness and/or fitness industries.
Willingness to travel throughout the United Sates regularly (up to 50% of time).

Responsibilities

Partner with franchisees to review business performance and identify opportunities.
Provide coaching in operations, staffing, training, marketing, and guest experience.
Review financial performance and recommend improvements.
Conduct site visits to ensure compliance and guest experience standards.
Provide coaching to help franchisees reach growth and profitability goals.
Collaborate with internal teams to deliver resources and best practices.