Business Coach / Franchise Business Consultant

PLACEM!NT by TZ Consulting • Houston, TX

10d • $85,000 - $95,000 • Remote

About The Position

This is a remote, full-time, W2 corporate position on the franchisor side for 4Ever Young Anti-Aging Solutions. The role involves significant travel (up to 70%) to conduct field-based center visits, franchisee meetings, and support new center openings. The Franchise Business Coach will own performance coaching for an assigned franchisee portfolio, working directly with franchise owners to improve key performance indicators (KPIs) such as revenue growth, membership conversion and net gain, lead-to-prospect conversion, average ticket, and patient satisfaction. This is a field-forward role focused on improving center performance through structured coaching, action planning, and accountability.

Requirements

• U.S.-based and within practical distance of a major airport.
• Able and willing to travel up to 70% on an ongoing basis.
• 2-3+ years in franchise field support and/or multi-unit service operations in a role such as Franchise Business Coach, Franchise Consultant, Franchise Operations Manager, Field Operations Manager, or Multi-Unit / Area / District / Regional Manager.
• Service-provider business experience required: med spa, wellness, aesthetics/beauty, healthcare services, or a membership-based service model.
• Proven KPI ownership: ability to demonstrate baseline, action plan, execution, and results with specific numbers and timeframes.
• Comfortable influencing franchise owners without direct authority and holding partners accountable to commitments.

Nice To Haves

• Direct franchise experience and/or med spa and wellness operations experience.
• New location opening and launch readiness experience.
• Zenoti and CRM experience (or comparable platforms).
• Membership sales and conversion background.

Responsibilities

• Coach franchisees using scorecards, structured check-ins, and documented follow-through.
• Build and track action plans tied to measurable outcomes and clear deadlines.
• Drive KPI improvement across revenue, membership, conversion, average ticket, and patient experience.
• Reinforce operating standards and required training protocols; improve system adoption across the portfolio.
• Travel for in-person center reviews, franchisee meetings, performance interventions, and new center openings and onsite training as needed.
• Partner with internal teams across Operations, Marketing, Training, and Development to remove blockers and align execution.
• Track and document progress in Zenoti, CRM, and Microsoft 365 (or comparable platforms).

Benefits

• $85,000-$95,000 base salary plus approximately 5% performance bonus.
• Competitive benefits package including medical, dental, vision, 401(k), paid time off, and paid holidays (per company policy).
• Travel expenses reimbursed per company policy; company card option may be available.
• Remote role with significant field exposure and a clear growth path within Corporate Operations.
• High-visibility position with direct exposure to corporate leadership and franchise performance outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed