FT Framing Manager Bonus Opportunity

Michaels•Littleton, CO

5d•Onsite

About The Position

The Framing Manager leads and coaches a team of framers focused on building customer relationships and creating framing solutions for their art, while also driving custom framing sales. This role involves assisting customers in creating memorable framing solutions and ensuring high-quality custom framing is delivered on time. The manager is responsible for planning workload, achieving KPIs, managing inventory, and ensuring adherence to safety and operational standards.

Requirements

Basic computer skills

Nice To Haves

Previous custom framing experience is preferred
Retail management experience
Experience leading a sales team

Responsibilities

Lead and coach a team of framers to build customer relationships and create framing solutions for their art.
Drive custom framing sales and assist customers in creating memorable framing solutions.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs.
Ensure execution of Company policies and standards and hold team accountable for store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high-quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager.
Achieve personal KPIs and manage the framing team to achieve their role KPIs.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute inventory management processes.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
Support Talent Development activities and participate in Performance Management activities of the team.
Utilize leadership competencies for continued self-development.
Partner with MOD’s daily on the expectations of framing and other framers.
Interact with others in an accepting and respectful manner, remaining positive and respectful, even in difficult situations.
Promote commitment to the organization’s vision and values and project a positive image and serve as a role model.
Participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Perform other duties as assigned.