Sarasota Utc-Ft Framer

Michaels•Sarasota, FL

5d•Onsite

About The Position

This position involves leading and coaching a team of framers to build customer relationships and create framing solutions for their art, while also driving custom framing sales. The role requires assisting customers in creating memorable framing solutions and ensuring high-quality custom framing is delivered on time. The Framer will also partner with the Store Manager on various operational tasks, including adherence to Standard Operating Procedures (SOPs), execution of company programs and policies, and managing team performance. Additionally, the role involves managing inventory, shrink, and safety programs, serving as Manager on Duty (MOD), and participating in talent development activities. The Framer will also interact positively with others, support truck un-loading and stocking processes, ensure a safe environment, assist customers, and handle omnichannel processes.

Requirements

Basic computer skills

Nice To Haves

Previous custom framing experience is preferred
Retail management experience
Experience leading a sales team

Responsibilities

Lead and coach a team of framers to build customer relationships and create framing solutions for their art.
Drive custom framing sales.
Assist customers in creating a memorable framing solution for their art.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs.
Ensure execution of Company policies and standards.
Hold team accountable for store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high-quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager.
Achieve KPI’s and manage the framing team to achieve their role KPI’s.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute inventory management processes.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
Support Talent Development activities.
Participate in Performance Mgmt. activities of your team.
Utilize leadership competencies for continued self-development.
Partner with MOD’s daily on the expectations of framing and other framers.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations.
Promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Other duties as assigned.