Fountain Worker, Junior's

Resorts World Las Vegas • Las Vegas, NV

1d • Onsite

About The Position

The Fountain Worker is an integral support to both front of the house and back of the house, ensuring a memorable and seamless guest experience. The Fountain Worker will be responsible for setting the stage for the guest experience with a welcoming smile and exceptional service. The role will provide the highest quality of Food and Beverage service in a high volume, fast-paced environment.

Requirements

• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Ability to competently use a Point-of-Sale register
• High school Diploma or equivalent
• At least 21 years of age.
• 1 year of experience in field or equivalent.
• At least 1 year as a cashier or previous experience as a barista in a fast-paced Luxury environment.
• Proof of eligibility to work in the United States
• Food handlers
• Alcohol awareness card
• Non-Gaming Sheriff card
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality
• Prolonged sitting/standing
• Bending and reaching
• Working with Ready to eat foods
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Nice To Haves

• Previous working experience in a large, luxury resort setting.
• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Greet and welcome all guests in a professional manner.
• Process customer orders and payments utilizing company POS system.
• Package order as per guest's preference with essential condiments.
• Ensure food items are constantly stocked and properly rotated.
• Stock products as needed.
• Provide prompt, friendly, and courteous service to guests.
• Resolve guest complaints to satisfaction and/or communicate guest issues to management.
• Maintain a clean, sanitized, and organized work area.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Deliver beverages, including alcoholic options to guests.
• Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
• Maintain knowledge of food menu and selection to make recommendations to “Take Out” guests.

Benefits

• Welcome to Resorts World Las Vegas Careers
• Resorts World Las Vegas is the first integrated resort built on the Strip in over a decade, bringing bold innovation, world-class hospitality, and global luxury to the heart of Las Vegas.
• Developed by Genting Berhad, with international operations across the Americas, Asia, and Europe, Resorts World Las Vegas proudly partners with Hilton to feature three of its top brands: Las Vegas Hilton, Conrad Las Vegas, and Crockfords Las Vegas.
• Our resort spans 88 acres and includes 3,500+ guest rooms and suites, a state-of-the-art gaming floor, globally inspired dining, luxury retail, award-winning entertainment, and forward-thinking technology.
• At the core of our culture is a commitment to exceptional guest service, collaboration, and opportunity.
• Whether you’re starting your career or growing in your profession, we invite you to build your legacy with us.
• Resorts World Las Vegas is proud to be an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED