Foundry Customer Engineer

Samsung•Austin, TX

2d•Onsite

About The Position

The foundry customer engineer will manage the key customer 14nm FinFET production. This position requires attention to details and work with both customer and Fab seamlessly from NPI (new product introduction) to production. The individual will act as the account liaison with the customer and all relevant functional teams at Samsung, leading cross-functional teams to achieve NPI and production milestones in order to accomplish company business goals.

Requirements

5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
Attention to details and strong customer communication skills required.
Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
International Asia-Pacific experience preferred.
Microsoft PowerPoint, Excel etc.
Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
Previous project management experiences are preferred.

Responsibilities

Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics.
Manages foundry process control and process change documents.
Works with customer and factory in supporting production ramp, yield, and quality improvement.
Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
Contributes to the foundry engineering services and systems improvement.
Manages customer technical meetings and internal meetings.
Occasional travel to enhance internal or external communication.