Founding Team Server

Chetola ResortBlowing Rock, NC
Onsite

About The Position

Haven, a new chef-driven restaurant in Blowing Rock, North Carolina, is seeking founding front-of-house team members for its opening. Backed by Chetola Resort, Haven offers the excitement of a new restaurant with the stability of an established hospitality destination. The restaurant focuses on Appalachian cuisine, utilizing hyper-seasonal ingredients from local farms and producers, presented through small plates and tasting menus with global influences. Haven seeks servers who are passionate about creating exceptional hospitality, guiding guests through the menu, and contributing to the restaurant's culture from the ground up. This role requires warmth, curiosity, humility, attention to detail, and a desire for continuous learning and growth.

Requirements

  • Previous serving experience in a full-service restaurant environment
  • Genuine warmth and a natural desire to take care of people
  • Strong communication and interpersonal skills
  • The ability to read a table and adapt service style to different guests and occasions
  • Curiosity about food, beverage, ingredients, seasonality, and culinary technique
  • The ability to learn and confidently communicate detailed menu knowledge
  • Strong organization and the ability to remain composed under pressure
  • Attention to detail and pride in polished execution
  • A collaborative mindset and respect for both front- and back-of-house teammates
  • Reliability, accountability, and a strong work ethic
  • Comfort receiving feedback and a genuine desire to improve

Nice To Haves

  • Experience in fine dining, tasting menu, farm-to-table, wine-focused, or other chef-driven restaurants

Responsibilities

  • Create warm, genuine, and memorable guest experiences from arrival through departure
  • Guide guests confidently through a small plates and tasting menu experience
  • Develop deep knowledge of the menu, ingredients, sourcing, preparation methods, and the stories behind the dishes
  • Explain unfamiliar ingredients and techniques in an engaging, approachable, and non-pretentious manner
  • Make thoughtful recommendations based on guest preferences, dietary needs, and the flow of the dining experience
  • Develop strong knowledge of wine, beer, spirits, cocktails, and non-alcoholic offerings
  • Communicate clearly and collaborate closely with culinary, bar, host, and support teams
  • Anticipate guest needs and maintain awareness of pacing, timing, and table dynamics
  • Execute service with accuracy, urgency, attention to detail, and care
  • Maintain clean, organized, and professional dining and service areas
  • Participate in pre-opening training, menu tastings, mock services, and ongoing education
  • Provide thoughtful feedback as service systems, standards, and procedures are developed and refined
  • Uphold the highest standards of hospitality, professionalism, food safety, and responsible alcohol service

Benefits

  • Opportunities for advancement as the restaurant grows
  • In-depth menu, ingredient, and beverage education
  • Access to exceptional local and regional products and producers
  • A professional restaurant environment focused on hospitality, learning, excellence, and teamwork
  • Meaningful input into the systems, standards, and culture we build together
  • Ongoing opportunities to deepen your knowledge of food, wine, spirits, and hospitality
  • Scheduling practices designed to support work-life balance whenever operationally possible
  • The opportunity to be part of a new restaurant from the very beginning
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