Founding Solutions Engineer - US

Acclaim • Miami, FL

2d

About The Position

We are seeking a highly technical, customer-focused Solution Engineer to bridge the gap between our product, sales, and client success teams. This role is responsible for understanding customer challenges, designing tailored AI-driven solutions, delivering compelling technical demonstrations, and supporting successful deployments. As one of our first Solution Engineering hires in the US, this person will play a critical role in building the foundation of our go-to-market and customer engagement strategy in the region. This is a high-impact opportunity to shape processes, influence product feedback loops, and help define how we scale technical partnerships with enterprise customers in the US market. The ideal candidate is equally comfortable discussing architecture with engineers and business value with executives.

Requirements

• 5+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting
• Strong understanding of APIs, system integrations, cloud environments, and data architecture
• Strong experience working with and understanding of AI/ML, automation platforms, or SaaS products
• Ability to communicate complex technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills

Nice To Haves

• Experience in AI implementation, automation workflows, or enterprise SaaS
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Background in process optimization or digital transformation initiatives
• Startup experience or experience in fast paced environments

Responsibilities

• Partner with Account Executives to identify customer needs and technical requirements
• Lead technical discovery sessions and solution scoping workshops
• Translate business objectives into scalable AI and automation architectures
• Develop solution proposals, technical documentation and implementation roadmaps
• Design customized solution architectures using the Aсclaim.ai platform
• Deliver tailored product demos, proofs of concept (POCs) and pilot programs
• Build integrations with customer systems (CRM, ERP, APIs, databases, etc.)
• Collaborate with Product and Engineering teams to communicate customer feedback and feature gaps
• Support onboarding and deployment of enterprise clients
• Ensure technical success during initial rollout and scaling
• Troubleshoot integration and performance issues
• Document best practices and reusable solution templates

Benefits

• Experienced team
• Cutting-edge technologies
• Rapid career progression
• Health insurance stipend
• A company with entrepreneurial spirit

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed