Founding Solutions Architect - AI Solutions

GLG • San Francisco, CA

32d

About The Position

This is the technical lead on go-to-market for AI Solutions, GLG's new human-data business. The role AI Solutions puts GLG's expert network to work on AI training data and expert evaluations for frontier labs. Our aim is to lead the top of the market: high-stakes professional domains. You are the GM's partner in the market and share one revenue target. The GM runs the commercial side of each deal. You run the technical side: the relationship with the researcher, the quality and measurement discussion, and the design of the program. You are also a hunter, building pipeline through the research community.

Requirements

• Credible with a frontier-lab researcher, well beyond "AI fluent" in the enterprise-sales sense.
• Has designed, scoped or delivered human-data, evaluation or benchmark work for AI labs.
• Knows the work: expert-authored evals, rubric design, preference data and post-training, in domains such as financial services, life sciences, trust & safety, etc.
• Strong on the statistics of quality: agreement metrics, gold sets, sampling and acceptance thresholds.
• Comfortable getting hands-on with model outputs and eval results.
• A hunter's instinct: you build your own relationships, want to share a revenue number, and like being in the field.
• Comfortable building in ambiguity on a founding team.
• Likely backgrounds: a solutions engineer at a human-data vendor, a technical project lead who ran lab programs and wants to move to the front of the deal, or an evaluation specialist who wants to work with customers.

Responsibilities

• Build direct relationships with researchers, post-training teams and eval leads before there is an RFP.
• Bring back what labs are buying and where current vendors fall short.
• Source opportunities through those relationships and in the field: events, conferences and dinners where researchers spend time.
• Find which capability a lab is trying to improve.
• Use GLG experts to surface where a model fails in a domain and turn that finding into a pilot.
• Define the task, rubric, output format and difficulty target so the work measures what the lab cares about.
• Decide with the Strategic Project Lead who qualifies for the expert panel and how it is calibrated.
• Own the QA conversation and the math behind it: gold sets, agreement metrics, sampling and acceptance thresholds.
• Go head-to-head with researchers on it.
• Set the success criteria for each pilot and help convert it into a production contract.
• Write the technical sections of bids and build reusable materials so every sale is easier than the last.
• Decide with the GM and Delivery which benchmarks, evals and other proof GLG needs to win its domains.

Benefits

• Comprehensive medical, dental and vision coverage effective on your first day of employment
• Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
• 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
• Tuition reimbursement program for eligible courses including language skills courses
• Paid parental leave, adoption and surrogacy reimbursement
• Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
• Other work perks and benefits available based on final job location

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed