Founding Product Engineer

EmergeNew York City, NY
Onsite

About The Position

Emerge Career's mission is to break the cycle of poverty and incarceration by creating pathways to second chances through an all-in-one platform embedded within the criminal justice system. The platform recruits, trains, and places justice-impacted individuals into careers. The company aims to become a unified, tech-powered workforce development system. Emerge Career has demonstrated significantly higher graduation and employment rates compared to traditional job centers, with alumni earning substantially more. The founders previously co-founded Ameelio, a successful tech nonprofit in the prison communication space. Emerge Career addresses recidivism and labor shortages by providing effective workforce development within prisons, offering better wages and skills for long-term employment. This Founding Engineer role is crucial for scaling the platform, moving beyond maintenance to actively improving systems and expanding reach. The role involves high-impact technical work alongside direct student engagement, documentation, support, and system development. It requires a blend of engineering, product management, support, and program operations, with a focus on ownership, user outcomes, and cross-domain collaboration.

Requirements

  • Willing to relocate and work in-person in New York City.
  • Passionate about working with underrepresented communities and tackling challenges related to poverty and inequity.
  • Experience taking a project from 0 to 1 (e.g., led a project, was a founder, built a significant side project, or was an early employee at a startup).
  • Experience building AI-native products or integrating AI into existing software.
  • Experience working with React and Typescript.

Nice To Haves

  • Experience coaching individuals.
  • Experience in ed-tech.
  • Experience collaborating with operations or support teams.

Responsibilities

  • Coach students throughout their training journey, including direct engagement via text and calls, and one-on-one assistance.
  • Translate learnings from student interactions into scalable systems and automations.
  • Engage frequently with users to gather feedback, bounce ideas, and iterate on new features.
  • Investigate and resolve product issues, taking ownership of product improvements based on learnings.
  • Create documentation to ensure awareness of operational changes and to help others understand feature impacts.
  • Originate product and feature ideas based on user conversations, intuition, and company strategy.
  • Test MVPs in production, iterate based on feedback, and ensure accountability for long-term success.
  • Implement AI features after understanding the problem through manual processes.
  • Build and maintain the platform using React and TypeScript.

Benefits

  • Paid Work Trial (2-5 days) with travel expenses covered.
  • Compensation during the paid work trial ($500 per day).
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